rofitability) Alpha buys bottled watem se. The data pertain

EBK CFIN
6th Edition
ISBN:9781337671743
Author:BESLEY
Publisher:BESLEY
Chapter15: Managing Short-term Assets
Section: Chapter Questions
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10. (Customer Profitability) Alpha Limited has decided to analyse the profitability of its five new
customers. It buys bottled water at 90 per case and sells to retail customers at a list price of
108 per case. The data pertaining to five customers are :
Customers
A
C
4,680
* 108
* 108
19,688
* 108
7 106.20
1,36,800
* 108
7 99
71,550
7 108
7 104.40
8,775
7 108
7 97.20
Cases Sold
List Selling Price
Actual Selling Price
Number of Purchase Orders
15
25
30
25
30
Number of Customer Visits
2
3
Number of Deliveries
10
30
60
40
20
Kilometres Travelled per Delivery
Number of Expedited Deliveries
20
10
30
1
Its five activities and their cost drivers are :
Activity
Order taking
Customer visits
Deliveries
Product handling
Expedited deliveries
Cost Driver Rate
* 750 per purchase order
7 600 per customer visit
7 5.75 per delivery Km travelled
7 3.75 per case sold
7 2,250 per expedited delivery
Required:
() Compute the customer-level operating income of each of five retail customers now being
examined (A, B, C, D and E). Comment on the results.
(i) What insights are gained by reporting both the list selling price and the actual selling price
for each customer ?
(ii) What factors Alpha Limited should consider in deciding whether to drop one or more of five
customers ?
Transcribed Image Text:10. (Customer Profitability) Alpha Limited has decided to analyse the profitability of its five new customers. It buys bottled water at 90 per case and sells to retail customers at a list price of 108 per case. The data pertaining to five customers are : Customers A C 4,680 * 108 * 108 19,688 * 108 7 106.20 1,36,800 * 108 7 99 71,550 7 108 7 104.40 8,775 7 108 7 97.20 Cases Sold List Selling Price Actual Selling Price Number of Purchase Orders 15 25 30 25 30 Number of Customer Visits 2 3 Number of Deliveries 10 30 60 40 20 Kilometres Travelled per Delivery Number of Expedited Deliveries 20 10 30 1 Its five activities and their cost drivers are : Activity Order taking Customer visits Deliveries Product handling Expedited deliveries Cost Driver Rate * 750 per purchase order 7 600 per customer visit 7 5.75 per delivery Km travelled 7 3.75 per case sold 7 2,250 per expedited delivery Required: () Compute the customer-level operating income of each of five retail customers now being examined (A, B, C, D and E). Comment on the results. (i) What insights are gained by reporting both the list selling price and the actual selling price for each customer ? (ii) What factors Alpha Limited should consider in deciding whether to drop one or more of five customers ?
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