Sometimes you have to deliver bad news in person. If you know that the news will upset the receiver, the "reasons first strategy" is most effective. Which of the following is the BEST advice for delivering bad news tactfully, professional and safely? O Outline what you plan to say, practice and rehearse it, and then deliver it to the person to be more confident and coherent. Confront the person immediately after you learn of the bad news and present that information first. Try to time the bad news so that you deliver it when they are trying to leave work. This give you a way to exit the confrontation.
Sometimes you have to deliver bad news in person. If you know that the news will upset the receiver, the "reasons first strategy" is most effective. Which of the following is the BEST advice for delivering bad news tactfully, professional and safely? O Outline what you plan to say, practice and rehearse it, and then deliver it to the person to be more confident and coherent. Confront the person immediately after you learn of the bad news and present that information first. Try to time the bad news so that you deliver it when they are trying to leave work. This give you a way to exit the confrontation.
Managerial Economics: A Problem Solving Approach
5th Edition
ISBN:9781337106665
Author:Luke M. Froeb, Brian T. McCann, Michael R. Ward, Mike Shor
Publisher:Luke M. Froeb, Brian T. McCann, Michael R. Ward, Mike Shor
Chapter20: The Problem Of Adverse Selection Moral Hazard
Section: Chapter Questions
Problem 20.2IP
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