Stahman, Inc., estimates its hidden external failure costs using the Taguchi loss function.Stahlman produces plastic sheets that vary in thickness and grade. For one of its large-volumeproducts, it was determined that k 1⁄4 $30,000 and T 1⁄4 0.28 inches in diameter. A sample of fourunits produced the following values: Unit No.        Actual Diameter (y)  1                        0.28  2                        0.30  3                        0.26  4                        0.27 Required:1. Calculate the average loss per unit.2. Assuming that 100,000 units were produced, what is the total hidden cost?3. Assume that the multiplier for Stahman’s hidden external failure costs is six. What are themeasured external costs? Explain the difference between measured costs and hidden costs.

Cornerstones of Cost Management (Cornerstones Series)
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ISBN:9781305970663
Author:Don R. Hansen, Maryanne M. Mowen
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Chapter14: Quality And Environmental Cost Management
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Problem 9E: Stahman, Inc., estimates its hidden external failure costs using the Taguchi loss function. Stahlman...
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Stahman, Inc., estimates its hidden external failure costs using the Taguchi loss function.
Stahlman produces plastic sheets that vary in thickness and grade. For one of its large-volume
products, it was determined that k 1⁄4 $30,000 and T 1⁄4 0.28 inches in diameter. A sample of four
units produced the following values:

Unit No.        Actual Diameter (y)
  1                        0.28
  2                        0.30
  3                        0.26
  4                        0.27

Required:
1. Calculate the average loss per unit.
2. Assuming that 100,000 units were produced, what is the total hidden cost?
3. Assume that the multiplier for Stahman’s hidden external failure costs is six. What are the
measured external costs? Explain the difference between measured costs and hidden costs.

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