The Ghana Revenue Authority (GRA) implemented a paperless port system at the country’s seaports to increase the efficiency and effectiveness of their operations. Prior to this, the affected workforce was taking through rigorous training activities to facilitate a smooth transitioning from the old system to the new system. As an HRD interventionist, discuss with examples: a. Why an evaluation of the above training program is important for GRA and the coun-try at large. b. How you will evaluate the above training program using Kirkpatrick’s Evaluation Framework.

The Ghana Revenue Authority (GRA) implemented a paperless port system at the country’s seaports to increase the efficiency and effectiveness of their operations. Prior to this, the affected workforce was taking through rigorous training activities to facilitate a smooth transitioning from the old system to the new system. As an HRD interventionist, discuss with examples: a. Why an evaluation of the above training program is important for GRA and the coun-try at large. b. How you will evaluate the above training program using Kirkpatrick’s Evaluation Framework.

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter10: Designing Organization Structure

Section: Chapter Questions

Problem 3ED

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The Ghana Revenue Authority (GRA) implemented a paperless port system at the country’s seaports to increase the efficiency and effectiveness of their operations. Prior to this, the affected workforce was taking through rigorous training activities to facilitate a smooth transitioning from the old system to the new system. As an HRD interventionist, discuss with examples: 1. Why an evaluation of the above training program is important for GRA and the country at large.
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