The human resource, finance and marketing managers at XYZ Ltd, a manufacturing plant are generally at a conflict because they have their own objectives. Usually each manager in the firm thinks that only he/she is qualified enough to evaluate, judge and decide on any matter, according to their professional criteria. They have arguments on every little decision where they always try to ignore each other suggestion. Continue arguments among the managers leads to job conflict, no proper planning, extra cost, high attrition rate and grievance in the organization. Top level management was fractured and frustrated because it the situation continues then organization will not able to sustain for longer duration in the market. There was gossip and “pot stirring” among the staff. The CEOs management style was not helping the organization function smoothly. Key staff were thinking about quitting. Meetings revealed the source of the fracture: unmet expectations, perceived lack of personal accountability, unclear decision making and team participation in important decisions. Differentiate between group and team. Discuss in detail the stages of group development with the above situation
9The human resource, finance and marketing managers at XYZ Ltd, a manufacturing plant are generally at a conflict because they have their own objectives. Usually each manager in the firm thinks that only he/she is qualified enough to evaluate, judge and decide on any matter, according to their professional criteria. They have arguments on every little decision where they always try to ignore each other suggestion. Continue arguments among the managers leads to job conflict, no proper planning, extra cost, high attrition rate and grievance in the organization. Top level management was fractured and frustrated because it the situation continues then organization will not able to sustain for longer duration in the market. There was gossip and “pot stirring” among the staff. The CEOs management style was not helping the organization function smoothly. Key staff were thinking about quitting. Meetings revealed the source of the fracture: unmet expectations, perceived lack of personal accountability, unclear decision making and team participation in important decisions.
Differentiate between group and team. Discuss in detail the stages of group development with the above situation.
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