The main issue in this case. B. What arguments Susan could make in support of the main issue in this case against Adam? C. What defences can reasonably be asserted by Adam?
The main issue in this case. B. What arguments Susan could make in support of the main issue in this case against Adam? C. What defences can reasonably be asserted by Adam?
Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Question
Adam is the owner and driver of a bus company. He has a contract to transport students to and
from school. One Monday morning, he went to pick up Susan, who was one of his regular
passengers. Susan was not ready, and he waited an extra 15 minutes for her. Susan was to sit for
her term paper that very morning. On their way to school, Adam was urged on by the students, in
particular Susan, to drive very fast so that they could reach school on time. To please the
students, Adam exceeded the speed limit and overtook many vehicles on the way. When he was
about 10 minutes from the school, he attempted to overtake a truck and collided into an
oncoming car. Most of the students sustained injuries, including Susan. Susan and her parents are
planning to sue Adam.
Discuss the following:
A. The main issue in this case.
B. What arguments Susan could make in support of the main issue in this case against
Adam?
C. What defences can reasonably be asserted by Adam?
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