The management of the Just Like Home Restaurant has asked you to analyze some of itsprocesses. One of these processes is making a single-scoop ice cream cone. Cones can beordered by a server (for table service) or by a customer (for takeout).Figure 2.200 illustrates the process chart for this operation.Figure 2.20 Process Chart for Making Ice Cream ConesProcess:Subject: Server at counterBeginning: Walk to cone storage areaEnding:Give it to server or customerStepNo.12345678091011121314Making one ice cream coneInsert StepAppend StepRemove StepTime(min)0.200.050.100.050.200.500.150.050.100.750.750.250.050.05Distance(ft)5.05.08.08.02.52.5● →XXXXXXXXXXXXXXActivityOperationTransport IInspectDelayStore▶SummaryNumber Timeof Steps (min)Step DescriptionWalk to cone storage areaRemove empty coneWalk to counterPlace cone in holderWalk to sink areaAsk dishwasher to wash scoopWalk to counter with clean scoopPick up empty coneWalk to flavor orderedScoop ice cream from containerPlace ice cream in coneCheck for stabilityWalk to order placement areaGive server or customer the coneDistance(ft)The ice cream counter server earns $10 per hour (including variable fringe benefits).The process is performed 10 times per hour (on average).The restaurant is open 363 days a year, 10 hours a day.a. Complete the Summary (top-right) portion of the chart.b. What is the total labor cost associated with the process?c. How can this operation be made more efficient?

The total chart for this process is given as follows: The chart has given all the pieces of…

Answered: The management of the Just Like Home…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter4: Linear Programming Models

Section4.8: Data Envelopment Analysis (dea)

Problem 42P

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