Two co-workers are disagreeing over who is responsible for planning a corporate event. To solve the conflict, the manager steps in and reiterates each of their role in the company, thus giving the responsibility to one employee over another. What type of conflict management technique is this?
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Two co-workers are disagreeing over who is responsible for planning a corporate event. To solve the conflict, the manager steps in and reiterates each of their role in the company, thus giving the responsibility to one employee over another. What type of conflict management technique is this?
- Compromise
- Altering the human variable
- Smoothing
- Authoritative
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- Assume that in 2017 there were only three incidents of “disturbances” on a United plane prior to Mr. Dao’s removal. Furthermore, all three of these incidents were instigated by passengers, not the airline. Based on this information, what negotiating bias may CEO Munoz be influenced by? Multiple Choice Issue framing and risk Self-serving bias Law of small numbers The winner’s curseThe mayor would have had much better luck blocking the evacuation of the city, yet still receiving federal resources, if Ava’s conflict style was high on ______. Multiple Choice competition accommodation avoiding yielding dominating IncorrectHow to respond to this in 100 words? For this discussion post, we have been tasked with evaluating what is often considered the most challenging job in management: looking into conflict resolution. Although there are many sources of conflict, we will look at the incompatible goals for discussion. Incompatible goals, by definition, occur when individuals or groups within the same organization have different plans, which can either be self-serving or departmentally based, causing conflict to occur within the team (McShane & Von Glinow, 2022). To open discussion, I would like to share a personal experience involving a team with differing goals. In this situation, a sales team of members of a company we will call X, a revenue management company for physician offices, will be used. The department was split into two parts: education on documentation and sales. Sales wished for the training to be increased due to the company's niche, whereas the movement was minimally staffed and…
- Brad was a department manager who was usually a push-over in meetings. When a regional manager position came open, Tom knew Brad wanted the position but would back down if someone else wanted the job. Tom did not really want the job but decided to apply for the position so Brad would back down. In this case, Brad should use the ________ resolution style. Multiple Choice avoiding competing compromise collaboration accommodatingWhat type of conflict style did Ava show at the beginning of her meeting with Veronica and Tony? How do you know? Multiple Choice She utilized a competing style because she was assertive. She utilized an accommodating style because she was assertive. She utilized a compromising style because she consulted with Veronica and Tony. She utilized a collaborating style because she consulted with Veronica and Tony. She utilized a competing style because she consulted with Veronica and Tony.Which of the following strategies for conflict management assumes that many conflicts are win–win conflicts? a. Forcing b. Avoiding c. Compromising d. Resolving Which of the following factors acts as an external source of change in an organization? a. The performance of senior executives b. The working conditions of employees c. The formation of labor unions d. New government regulations ________ conflicts often arise when production and marketing departments are at odds; marketing wants to give customers whatever they ask for, and production wants to make what it can easily and well. a. Positive b. Intrapersonal c. Strategic d. Structural Which of the following factors acts as an external source of change in an organization? a. The performance of senior executives b. The working conditions of employees c. The formation of labor unions d. New government regulations ________ conflicts often arise when production and marketing departments are at…
- Assume you are on the executive board of a healthcare organization and one of your friends is the chair of the organization’s fundraising committee. Your friend has been doing a poor job, and the board has asked you to replace him with someone else. Respond to the following in a minimum of 175 words: What conflict management strategy would you use to communicate this bad news to your friend? Explain your rationale.1.The ________ conflict-management style is when both parties give up something of importance to arrive at a solution. A. Accommodating B. Forcing C. Compromising D. Avoiding 2. A common reaction to conflict is to: A. Become hurt or angry B. Behave unprofessionally and disrespectfully C. Retaliate or get even D. All of these 3. Conflict is most easily defined as a(n): A. Act of immaturity B. Break down in communication C. Expression of low self-esteem D. All of these 4. An employee who is rude, unprofessional, and always seeking ways to intimidate or belittle a coworker is called a(n): A. Problem employee B. Workplace bully C. Victim D. Uncivil employee 5. It is important to view a disagreement: A. From your opponent's side B. With a neutral mind C. With a closed mind D. None of these 6. ________ is a common element of working with others. A. Negativity B. Conflict C. Negotiation D. All of these 7. If you are…Top of FormWhich of the following is true of facility management organization approval of strategic objectives for a tactical plan?Strategic objective approval is at the sole discretion of executives/clients, never the facility manager.Strategic objectives above a certain value or planning complexity may require executive/client approval.Strategic objectives and tactical plans never need approval.Strategic objective approval is always at the discretion of the facility manager regardless of cost or planning complexity.Bottom of FormWhich of the following is true when developing rules for organizational codes of conduct?Rules are intended to replace reason with position power.Rules intended only for facility management staff need not be compatible with the organization’s rules.Rules generally need to be more detailed than principles.Rules that reinforce organizational culture should be included even when not enforceable.When facility managers and staff know when they or…
- Conflicts wouldn't exist in an ideal workplace, but as everyone who has worked in an office knows, that isn't always the case (Patterson, 2022). When teams are cohesive despite having a diverse range of personalities and work styles, it can be a fantastic experience; but, if organizations are not aligned, it can lead to friction, which can result in misunderstandings, personality conflicts, and poor communication (Patterson, 2022). Furthermore, communicating with coworkers remotely has opened up new channels of communication that sometimes call for diplomatic navigation (Patterson, 2022). According to the web article, “The employer must establish and carry out workplace conflict policies and procedures as well as to design and oversee conflict-resolution initiatives. This obligation is based on creating an environment at work that strives to minimize conflict among coworkers. If an HR manager becomes aware of employees having disagreements, it is their responsibility to attempt to…1a) Which of the following regarding conflict process model is correct? a) The conflict process is a series of episodes that potentially cycle into conflict escalation. b) Conflict perceptions are always based on negative emotions. c) Conflict episodes are usually based on logic. d) Feelings and perceptions cycle with manifest conflict, meaning manifest conflict never really occurs. 1b) Which of the following represents legitimate power? a) People in certain roles can request a set of behaviors from others. b)The manager is seen as an expert in their field. c)The manager is able to reward or punish the employees. d)The manager has the capacity to influence others on the basis of an identification with and respect for the power holder. 1c) Which type of task interdependence usually has the lowest risk of conflict? a) total interdependence b) orderly interdependence c) pooled interdependence d) sequential interdependenceWhat is the importance of the following principle of communication:explain to the class how this communication principle will solve the business conflict.Irish and Michelle are two clerks at a store. Although they usually work at the same job level, Irish has been asked to assume staff supervisory duties until another supervisor is hired. Irish is regarded as a reliable employee, but seems to work on her own priorities, as far as Michelle is concerned. Irish’s main responsibilities are setting up displays and keeping the shelves stocked. Michelle has asked Irish to quickly stock the shelves when new merchandise arrives, but Irish seems to insist on finishing off whatever display she is working on, rather than stocking the shelves. The two are regularly at odds, since Michelle does not think that Irish is willing to take direction from her