Which of the following definitions represents speech analysis? Analyzes unstructured data associated with websites to identify consumer behavior and website navigation. Analyzes recorded calls to gather information; brings structure to customer interactions and exposes information buried in customer contact center interactions with an enterprise. Analyzes unstructured data to find trends and patterns in words and sentences. Analyzes text flowing across the Internet, including unstructured text from blogs and messages.

Which of the following definitions represents speech analysis? Analyzes unstructured data associated with websites to identify consumer behavior and website navigation. Analyzes recorded calls to gather information; brings structure to customer interactions and exposes information buried in customer contact center interactions with an enterprise. Analyzes unstructured data to find trends and patterns in words and sentences. Analyzes text flowing across the Internet, including unstructured text from blogs and messages.

Understanding Management (MindTap Course List)

10th Edition

ISBN:9781305502215

Author:Richard L. Daft, Dorothy Marcic

Publisher:Richard L. Daft, Dorothy Marcic

Chapter13: Managing Communication

Section: Chapter Questions

Problem 4GL

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