Nancy, a plant manager, received a directive from corporate headquarters to examine possible ways forredesigning work processes to improve plant productivity. Knowing this would be a 'hot button' issue withplant workers, Nancy needs to communicate this news to them as effectively as possible. Whichcommunication approach should Nancy use?Select one:O a. Oral communication.O b.Shouting at them to work harder.Written communicationс.Nonverbal communication.d. Delegate the task to a lower-level manager.Nonverbal then written communication.is the phase of stabilising the change and creating the conditions for its long-term continuity.Select one:a.TransformingO b. RefreezingRefocusingd. UnfreezingChangingWhich model predicts what kinds of situation call for what degrees of group participation?Select one:O a. Path-goalO b. LPCc. Vroom-Yettond. Leader member exchange

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Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter17: Managing Communication

Section: Chapter Questions

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1. Which of the following will not be helpful in avoiding communication breakdown? a. Apply positive perception. b. Use figurative language in casual conversations. c. Be open and suspend judgment. d. Give an accept feedback. 2. Which of the following conditions serve as semantic barrier in a communication process and may cause communication breakdown? a. the noise from the crowd in an open area b. the exhausting heat in a closed space c. the awkwardness between two persons with unsettled differences in the past d. the difference in the interpretation of a word between two persons with different linguistic background
4*. Salim is trying to improve his communication skills in his work environment. He registered his name in a workshop for enhancing business communication through writing different letter formats. During the course, the instructor explained the importance of using a direct approach for positive letters. He supported his argument by saying that: * A.The reader will want to know what is in it for them. B.The reader will want a chance to discuss an issue. C.The reader will be generally interested in what you have to say. D.The reader will need to be reminded why the issue is important. E.It saves the writer time in crafting the message.
1. Which of the following is not an appropriate e-mail subject line? A. Hello B. Important C. Urgent D. All of these 2. Other than e-mail other primary means of communication for companies include using: A. A Wiki and/or Blog B. A Wiki and/or instant messaging C. Both A Wiki and/or Blog and A Wiki and/or instant messaging D. None of these 3. Basic guidelines for using electronic communication devices in the workplace are: A. When you are alone, in a private area, and its use is permitted B. Any time during a meeting C. Any time at work D. All of these
Accounting 70)Which of the following can be used to improve the collaborative writing process when working on conventional websites? Select one: a. PDF files b. Content management system c. Communities of shared practices d. Virtual communities e. Wikis 69)When composing collaborative messages, the best strategy is to Select one: a. assign the writing task to one person or divide larger projects among multiple writers. b. make the team as large as possible so that every possible area of expertise will be covered. c. let all members use their own preferred software. d. begin by letting all members "do their own thing" and then seeing what they all produce 68)Which of the following is a disadvantage of having cultural competency in your own culture? Select one: a. You have a better understanding of how your society works b. It is more difficult to learn about new cultures c. You tend not to think about the communication rules you follow d. It is more difficult to determine appropriate…
42- Which of these situations will cause a failure in the communication process? a. There are a lot of communication barriers b. There is no feedback between the sender and receiver c. The speaker is the only one talking during the entire time d. All of the options are correct
When thinking about the informal communication in an organization (grapevine), it's correct to say that ________. Question 11 options: A) managers can eliminate the grapevine, but it takes a lot of time and effort to do so B) All of these are correct C) the grapevine is an early warning system, so managers should pay attention to it D) all things considered, it is best for the manager to ignore the grapevine because the accuracy of the information it carries is inconsistent and unpredictable E) managers can't influence the information carried by the grapevine because it is controlled by the informal organization
Final Examination925 North Spurgeon Street, Santa Ana, CA 92701Text: Author(s):Publisher:.calcoast.edu”>www.calcoast.eduPhone: 714-547-9625 Fax: 714-547-5777Business Communications TodayEleventh Edition, 2012ISBN-13: 978-0-13-253955-5Courtland Bovee and John V. ThillPearson Prentice Hall12/14BAM 312Business CommunicationsAll rights reserved. No part of this book may be reproduced or transmittedin any form or by any means, electronic or mechanical, including photocopying,recording or by any information storage and retrieval system without writtenpermission from the publisher, except for the inclusion of brief quotationin review.Copyright Â© 2014 by California Coast University5Final ExaminationBAM 312 Business CommunicationsMultiple Choice Questions (Enter your answers on the enclosed answer sheet)1. The term corporate culture refers to ___________.a. the number of organizational levels within a corporationb. a companyâ€™s sponsorship of events such as…
Each of the following sentences are violating one of the rules of 7 Cs of communication. You are required to: a. Identify and name which rule is violated in each sentence, and b. Write the improved sentence. 1) The issue of most relevance is team work. 2) I am delighted to announce that we will be extending the bank hours to make banking more convenient. 3) I do not agree with you. If you care then you must realize that we are simply unable to accept the late payments with reasons as mentioned by you. 4) This computer reproduces campaign letters fast. 5) The working boys are not allowed to leave before 5:00 pm. 6) The two chemicals should never be combined together.
10- What will happen to communication if there was no feedback from the receiver? a. The communication will be more effective b. The receiver will not understand the message c. The communication will take short time as only one person communicates d. The sender may not know if the message was understood or not
15- What will happen to communication if there was no feedback from the receiver? a. The communication will be more effective b. The communication will take short time as only one person communicates c. The receiver will not understand the message d. The sender may not know if the message was understood or not
Hello please provide clear information and correct. I want to double to the answers with your answers. Subject Foundation of business 38. An employee gives their full attention to the speaker in a meeting, thinks about what is being said, and asks questions to cianity their understanding of the subject matterWhich activity is the employee using to interact?A. FilteringB. Active listeningC. Contextual extrapolationD. Rehearsing Q.39 Which goal is achieved by using supportive communication?A. Preserving positive relationshlps while addressing problemsB. Improving the self-esteem of the listenerC. Creating a feeling of independence in the listenerD. Describing a successful method to solve a complex problemQ.40 Which term defines the abilty to understand and manage emotions in oneself and others?A. Intelligence quotientB. Emotional intelligenceC. Critical thinkingD. Cognitive dissonanceQ41 What is an outcome of having a higher level of emotional intelligence?A. Stronger leadership…

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