Which one is NOT an index of Productivity?(A) Man-hour output(B) Productivity ratio(C) TQM(D) Use of Financial Ratios
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Which one is NOT an index of Productivity?
(A) Man-hour output
(B) Productivity ratio
(C) TQM
(D) Use of Financial Ratios
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- The percentages in the table represent the performance change from the previous month. Consider the impact of each metric on customer questions. Metric Month 1 Month 2 Month 3 % Customer Questions +8% +10% +12% % Shipped On Time -10% -7% -5% % Shipped Incorrectly +2% +4% +4% % Discounted +18% +18% +14% Units Shipped (Thousands) 80 85 100 Question 2 of 4 How impactful was high shipping demand on customer questions?Munson Performance Auto, Inc., modifies 375 autosper year. The manager, Adam Munson, is interested in obtaininga measure of overall performance. He has asked you to providehim with a multifactor measure of last year's performanceas a benchmark for future comparison. You have assembled thefollowing data. Resource inputs were labor, I 0,000 hours; 500suspension and engine modification kits; and energy, 100,000kilowatt-hours. Average labor cost last year was $20 per hour,kits cost $ 1,000 each, and energy costs were $3 per kilowatt-hour.What do you teU Mr. Munson?a cleaning company uses $20 of chemical ,$50 of labor and $10 misc expenses for each house it cleans. After some quality complaints the company has decisded to increase its use of chemical by 10%. by what percentage has multi factor productivity fallen
- Part I True/False T F Forecasting has little significance to operations management T F The global economy and international competition has no impact on operational decisions related to cost, productivity or product design. T F Broadly defined, quality refers to the ability of a product or service to consistently meet or exceed customer expectations. T F Operation Management strategy must align with organizational strategy T F A shortage of technology workers has no effect on productivity. T F Service delivery tends to be more customized to the customer’s needs compared to manufactured products. T F An example of an external factor which influences effective capacity is safety regulations. T F The service environment is likely to have more variability than a manufacturing environment. T F The customer is the focal point and customer satisfaction is the driving force in quality management.Research and development plays a significant role in productivity how?Corporation is preparing its balanced scorecard for the past quarter. The balanced scorecard contains four perspectives: financial, customer, internal business process, and learning and growth.
- The manager of a crew that installs carpeting has tracked the crew’s output over the past several weeks, obtaining these figures: Compute the labor productivity for each of the weeks. On the basis of your calculations, what can you conclude about crew size and productivity?Construct a house of quality matrix for a wrist-watch. Be sure to indicate specific customer wants that youthink the general public desires. Then complete the matrixto show how an operations manager might identify specificattributes that can be measured and controlled to meet thosecustomer desires.Suppose that the multifactor productivity at the Silverton plant before the expanded production was 9.25, determine the multifactor productivity (MFP) growth rate (round off answer to two decimal places).3.4. By extracting relevant evidence from the article, suggest TWO possible reasons for the productivity growth that has taken place at the Silverton plant as evidenced by the answer obtained in question 3.3 above.
- 35 - Which of the following is a string used to measure efficiency? a) decision efficiency B) individual activity NS) Terms effectiveness D) Competitor activity TO) System activityDescribe the meaning of the saying productivity is a relative measure ?What does Balanced scorecard Institute consist of?