"Wine and Dine" is planning of setting up a satellite ticket desk on campus, staffed by one ticket agent. Request for tickets and information is estimated to be 15 per hour on the avērage with a Poisson distribution. Service time is assumed to be exponentially distributed. Past experience with similar satellite operations suggest that mean service time should average three minutes per request.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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"Wine and Dine" is planning of setting up a satellite ticket desk on campus, staffed by one ticket
agent. Request for tickets and information is estimated to be 15 per hour on the average with a
Poisson distribution. Service time is assumed to be exponentially distributed. Past experience with
similar satellite operations suggest that mean service time should average three minutes per
request.
Use the information above to answer question 93 and 95
93. What is the system utilization?
А. 78%
В. 75%
С. 74%
D. 0.73
Page 14 of 16
Scanned with CamScanner
94. What is the expected number of customers waiting to be served?
A. 2.27
В. 2.26
C. 2.25
D. 2.24
95. What is the average time customers will spend in the system?
A. 12 minutes
B. 15 minutes
C. 10 minutes
D. 0 minutes
elves
Transcribed Image Text:"Wine and Dine" is planning of setting up a satellite ticket desk on campus, staffed by one ticket agent. Request for tickets and information is estimated to be 15 per hour on the average with a Poisson distribution. Service time is assumed to be exponentially distributed. Past experience with similar satellite operations suggest that mean service time should average three minutes per request. Use the information above to answer question 93 and 95 93. What is the system utilization? А. 78% В. 75% С. 74% D. 0.73 Page 14 of 16 Scanned with CamScanner 94. What is the expected number of customers waiting to be served? A. 2.27 В. 2.26 C. 2.25 D. 2.24 95. What is the average time customers will spend in the system? A. 12 minutes B. 15 minutes C. 10 minutes D. 0 minutes elves
If operated around the clock under ideal conditions, the fabrication department of an engine
manufacturer can make 90 engines per day. Management believes that a maximum output rate of
only 45 engines per day can be sustained economically over a long period of time. Currently the
department is producing an average of 55 engines per day.
Use the information above to answer question 76 and 77
76. What is the utilization of the department relative to effective capacity?
A. 50%
В. 81.8%
C. 111.1%
D. 122.2%
77. What is the utilization of the department relative to design capacity?
A. 50%
В. 61.1%
С. 81.8%
D. 111%
Transcribed Image Text:If operated around the clock under ideal conditions, the fabrication department of an engine manufacturer can make 90 engines per day. Management believes that a maximum output rate of only 45 engines per day can be sustained economically over a long period of time. Currently the department is producing an average of 55 engines per day. Use the information above to answer question 76 and 77 76. What is the utilization of the department relative to effective capacity? A. 50% В. 81.8% C. 111.1% D. 122.2% 77. What is the utilization of the department relative to design capacity? A. 50% В. 61.1% С. 81.8% D. 111%
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