You are using P Chart for a process for determining the proportion of customers who complete their transactions online in less than 10 minutes. If it is over 10 minutes then the process is defective. Each day you sample 50 customers and you have the following number of defective items for each of the last five days. You want 94% control limits. Monday 5 Tuesday Wednesday 9. Thursday 10 Friday 14 Answer the following: What is the value of (p bar)? What is the z value and what is n? What are the Upper and Lower Control Limits Is the process in control and explain why?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
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You are using P Chart for a process for determining the proportion of customers who complete their transactions
online in less than 10 minutes. If it is over 10 minutes then the process is defective. Each day you sample 50
customers and you have the following number of defective items for each of the last five days. You want 94%
control limits.
Monday
5.
Tuesday
7
Wednesday
9
Thursday
10
Friday
14
Answer the following:
What is the value of (p bar)?
What is the z value and what is n?
What are the Upper and Lower Control Limits
Is the process in control and explain why?
Transcribed Image Text:You are using P Chart for a process for determining the proportion of customers who complete their transactions online in less than 10 minutes. If it is over 10 minutes then the process is defective. Each day you sample 50 customers and you have the following number of defective items for each of the last five days. You want 94% control limits. Monday 5. Tuesday 7 Wednesday 9 Thursday 10 Friday 14 Answer the following: What is the value of (p bar)? What is the z value and what is n? What are the Upper and Lower Control Limits Is the process in control and explain why?
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