MacBurger’s is attempting to determine how manyservers (or lines) should be available during the breakfastshift. During each hour, an average of 100 customers arriveat the restaurant. Each line or server can handle an averageof 50 customers per hour. A server costs $5 per hour, andthe cost of a customer waiting in line for 1 hour is $20.Assuming that an M/M/s/GD/∞/∞ model is applicable,determine the number of lines that minimizes the sum ofdelay and service costs.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter5: Network Models
Section: Chapter Questions
Problem 71P
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MacBurger’s is attempting to determine how many
servers (or lines) should be available during the breakfast
shift. During each hour, an average of 100 customers arrive
at the restaurant. Each line or server can handle an average
of 50 customers per hour. A server costs $5 per hour, and
the cost of a customer waiting in line for 1 hour is $20.
Assuming that an M/M/s/GD/∞/∞ model is applicable,
determine the number of lines that minimizes the sum of
delay and service costs.

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ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,