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    Contents 2.0 Introduction 2 2.1 Purpose of this document 2 2.2 Context and Background 3 2.3 Project Scope 4 3.0 Background Research 5 3.1 Introduction to Shared Business Services 5 3.2 Mixed Track Record of Shared Services 7 3.3 Why does it make sense now? 7 3.4 Drivers for change 8 3.5 The ‘Do Nothing Option’ 8 3.6 The Potential impact of Shared Services 9 3.6.1 Amplify Service Performance 9 3.6.2 Expand Support Services Portfolio 10 3.6.3 Disseminate Authoritative Information 10 3.6.4 Standardisation

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    Available online at www.sciencedirect.com International Journal of Project Management 27 (2009) 355–364 www.elsevier.com/locate/ijproman Project management approaches for dynamic environments Simon Collyer a,*, Clive M.J. Warren b a School of Geography, Planning and Architecture, The University of Queensland, Australia b UQ Business School, The University of Queensland, Australia Received 9 July 2007; received in revised form 19 April 2008; accepted 22 April 2008 Abstract This

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    Labour Market Context

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    4 The Labour Market Context of HRM Chapter Objectives • To define internal and external labour markets • To outline the role of HRM as the interface between an organisation and its labour markets • To identify the changing labour market conditions under which contemporary organisations operate • To critically evaluate the implications for HRM of the ‘knowledge economy’ • To outline how labour market trends are impacting upon how organisations utilise labour and how HRM practices

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    Health Care Management

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    ATHE Level 7 Qualifications in Healthcare Management ATHE Level 7 Award in Programme Leadership (QCF) ATHE Level 7 Award in Sustainable Business Strategy (QCF) ATHE Level 7 Certificate in Developing Organisational Vision and Strategic Direction (QCF) ATHE Level 7 Certificate in Manage Continuous Organisation Improvement (QCF) ATHE Level 7 Certificate in Research for Senior Managers (QCF) ATHE Level 7 Certificate in Healthcare Management (QCF) ATHE Level 7 Diploma in Healthcare Management (QCF)

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    ATHE Level 6 Qualifications in Management ATHE Level 6 Award in Financial Decision Making for Managers (QCF) ATHE Level 6 Award in Leading Organisational Equality and Diversity (QCF) ATHE Level 6 Award in Managing Finance in the Public Sector (QCF) ATHE Level 6 Award in Managing Stakeholder Engagement (QCF) ATHE Level 6 Award in Risk Management (QCF) ATHE Level 6 Certificate in Human Resource Management (QCF) ATHE Level 6 Certificate in Project Management (QCF) Level 6 Management

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    Once the emotions are created, are transferred to the front region of the brain where however cannot be stopped, the communication between two areas of the brain is very tight and the goal is to produce an appropriate response to some situation. However due to the intensity of some emotions, sometime the rational and logic thinking is inhibited. Emotional intelligence requires effective communication between the rational and emotional centers of the brain. When emotional intelligence was first discovered

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    Management Quiz

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    STUDY GUIDE Principles of Management TRUE/FALSE 1. The nature of management is to control and dictate others in an organization. ANS: F PTS: 1 DIF: 2 REF: 6 NAT: AACSB: Analytic | AACSB: Motivation Concepts MSC: F 2. In today’s turbulent and hypercompetitive global environment, managers must help their companies innovate more than ever. ANS: T PTS: 1 DIF: 2 REF: 8 NAT: AACSB: Analytic | AACSB: Creation of Value MSC: F 3. The late famed management theorist

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    ECS8C_C01.qxd 22/10/2007 11:54 Page 597 CASE STUDIES ECS8C_C01.qxd 22/10/2007 11:54 Page 598 ECS8C_C01.qxd 22/10/2007 11:54 Page 599 Guide to using the case studies The main text of this book includes 87 short illustrations and 15 case examples which have been chosen to enlarge specific issues in the text and/or provide practical examples of how business and public sector organisations are managing strategic issues. The case studies which follow allow the

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    Employee ownership, motivation and productivity A research report for Employees Direct from Birkbeck and The Work Foundation By Jonathan Michie, Christine Oughton and Yvonne Bennion November 2002 Page 2 E M P LOY E E S D I R E C T R E P O R T N O V E M B E R 2 0 0 2 Contents About the authors/Acknowledgements Foreword, by Will Hutton Executive Summary 1. Introduction 2. Site visits and interviews 3. Follow-up surveys 4. Focus groups 5. Discussion and Conclusion References 3 4 5

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    ORGANISATIONAL ANALYSIS: Notes and essays for the workshop to be held on 15th - 16th Novemeber 2007 at The Marriot Hotel Slough Berkshire SL3 8PT Dr. Lesley Prince, C.Psychol., AFBPsS University of Birmingham November 2007 © Dr. Lesley Prince 2007. Organisational Analysis: Notes and Essays Page i Page ii Please do not attempt to eat these notes. CONTENTS Introduction to the Workshop Topics And Themes The Nature and Scope of Organisation Theory Levels of Analysis The Metaphorical

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