BSBPEF502 project assessment

Cose 27: Housekeeping Guest Satafaction Scores 81 Case 27 Housekeeping Guest Satisfaction Scores Case Type: Head Case Main Subjects: Motivation, Rewards • Shakia Andrews, Executive Housekerper Who's Who: hakia was desperate. The guest satisfaction scores for the Housekeeping department have Sbeen extremely low for the past year. Though the Housekeeping management has been in place for several years, nearly all of the guestroom attendants have been employed by the Royal Hotel for less than two years. Shakia was ot sure what had caused the perceived level of service and cleanliness to suffer. 1. Why are the guest servine scores for the Housekeeping department usually low? 2 Housekeeping managers often valize that probably the hardest part of their job is to moti- vate their staff. Explain. 3. Where should Shakia begin to raise the guest satisfactions scores? 4. To maintain the comnitment of housekeepers, identify creative intrinsic' and extrinsic rewards Notes Intrinsie rewards are…

Since a needs assessment is an integral part of creating and managing a security awareness program, which of the following represent the basic steps towards conducting a needs assessment?   Review of available resource material, analysis of metrics, recommendations from oversight bodies including compliance requirements Analysis of metrics, recommendations from oversight bodies, ensuring countermeasure funding is in place Review of infrastructure changes, review of training and education programs, recommendations from oversight bodies Review of training and education programs, review of system inventory, recommendations from oversight bodies.

(Use the information below to solve Q11 - Q20) Given the following information regarding a project: Predecess ors None None a a b b Activity a b C d e CD f OC g h Duration 3 1 3 4 4 5 23 c, e f Which of the following is NOT a path in the network? O a-d O a-c-g b-c-g O b-e-g b-f-h

Norm-referenced assessments, Criterion-referenced assessments, Curriculum-referenced assessments, and Readiness assessments. describe the applications of assessment in practical classroom situations.

Design the competency-based job descriptions and job specifications for the recruitment and selection manager for an advertising agency

A minimum score requirement on an objective exam for promotions in police and fire departments that resulted in exclusion of nearly all minority applicants seeking promotion would be an example of disparate impact discrimination.   Question 3 options:   True   False

Explain the use of the assessment center.

Student Performance Results Pre- Post- Pre- Post- Student ID LG1 (%) LG1 (%) LG2 (%) LG2 (%) Pre- Assessment Assessment Assessment Assessment Assessment Assessment LG3 (%) 1 70 85 75 80 90 80 098 Post- LG3 (%) 85 2 75 90 90 80 85 75 90 96 3 80 85 75 1 90 70 85 4 75 90 70 85 75 00 90 5 70 85 75 90 90 6 75 50 00 80 95 85 90 80 85 75 90 7 80 85 75 90 90 70 85 8 75 90 70 85 75 90 9 70 85 75 90 80 85 10 ° 75 55 90 80 85 75 90 11 80 85 75 90 00 12 75 90 20 70 70 85 85 75 90 13 70 85 75 90 80 85 55 14 75 90 80 85 75 90 15 80 85 75 90 70 85 16 75 90 70 85 75 90 17 70 85 75 90 80 85

When Avondale Industries was started in 1958, it employed 40 people. As more people were hired and the company grew, leadership provided a formal one-day orientation for new employees to help them navigate paperwork and review key procedures and policies. In 2005, the training and development office recognized that the orientation process was not sufficient because 70 percent of new employees complained they did not know enough about their jobs at a month after their hire date. The office developed a more extensive onboarding process that included in-depth coaching and mentoring from an experienced employee, quick job rotations, and an initial performance review at the two-week mark. Why was this change an important step for the company?     The improved onboarding process helps employees form a more favorable initial impression of the company.   The onboarding process allows an employee to determine if the company is the right fit for them.   The onboarding process gives…

3. Bibi is the manager of Arts beauty salon. One day it was suggested to her by the supervisor that she should implement a performance appraisal in the business. In Order to do so she started to do some research, but she needs more information. You are therefore required to provide Bibi with the Following information. Create a sample form for her to use.

You are an owner of a restaurant in the city. Your employees consist of a manager, a chef, assistant cooks, waitresses/waiters, clean-up crew, security guards and cashier. 1.What criteria will you use for evaluating the performance of the waiters and waitresses? List at least five criteria and briefly describe each of them. 2.What standard will you use for each of these criteria? List the standards and rating scale for your standard.

XYZ Rural Bank implemented its initial attempts to manage the performances of its 150 employees. XYZ Rural Bank has 10 branches all over Zamboanga Peninsula and each branch is supervised by a branch manager and has 10-15 employees working directly under his supervision. In its initial implementation of its own performance management system, its HR department sent a Performance Appraisal (PA) Template that all branch managers need to fill out. PA tool includes the following aspects of the employees performances:• Attendance (lates, absences, undertime etc)• Successful collection done (for Account Officers, Loan Officers, Credit Investigators)• Loans processed (For Account Officers and Loan Officers) Every July and January, all branch managers should submit the filled-out PA templates to HR for recording and consolidation. One week before the deadline for such PA template to be submitted to HR, the branch managers fill out the templates themselves based on their own observations. These…

TOTAL REWARDS STATEMENT SAMPLE—Communicating the Value of Your Total Rewards Your 2016 Personalized Total Rewards Statement DATE/MONTH/YEAR Dear (Employee Name), In February, you received your 2016 T4 statement, which summarized the compensation you earned as a member of the Levy Engineering Ltd team this past calendar year. As part of our ongoing efforts to make LEL an employer of choice, we are continuing to create Total Rewards Statements annually. The Total Rewards Statement is used to communicate all of the benefits you have received as part of your employment at Levy Engineering. We define Total Rewards as everything LEL provides our employees in exchange for their investment in our organization. It includes both the tangible rewards, such as your base salary, health-related benefits, and pension support, along with intangible benefits, such as our company culture, career development opportunities, and a safe workplace. People are the foundation of what makes a company…

17-6 Hiring  The HR department is trying to fill a vacant position for a job with a small talent pool. Valid applications arrive every week or so, and the appicants all seem to bring differnt levels of expertise. For each applicant, the HR manager gathers information by trying to verify various claims on resumes, but some doubt about fit always lingers when a decisions to hire or not is to be made. What are the type I and II decision error cost? Which decision error is more likely to be discovered by the CEO? How does this affect the HR manager's hiring decisions?

What is the best decision for the Red Bull case study

What is the purpose of measuring and monitoring the performance scoreboard?

Which skills can be employed for the requirement determination? List three and explain each one.

Why is needs assessments necessary in organizations? How is “person analysis” conducted prior to training?

How can you calculate the clarity score and then analyze it, based of Deutser?

Mental health problem has become quite common these days. What could be the potential products or services for this problem/pain identified or you can say ideas that can help to solve this problem of mental health. 10 products/ services or ideas are needed.

elaborate a detailed analysis of the case study to support the agrument and provide evidence from the case

Are work instructions and product quality specifications visible at all work areas?

a. Can correlation be used as inner product? Discuss. What is the significance of time updating of inner product?

What are the pitfalls to avoid in implementing balanced scorecard?