CSR344 Exercise 8 Toyonda Negotiation Plan
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CSR344 Fundamentals of Negotiation
Exercise 8 Toyonda Negotiation Plan
1.
Define your negotiating goal.
To get them to cover the cost plus a lifetime warranty 2.
List the major issue(s) in the negotiation. Already my car has had issues with break pads and the transmission honestly I do not think this new 700 transmission would cover it unless they provide me a lifetime warranty 3.
Define your BATNA if you are Chris Jacobs. (Please skip this question if you are Jesse Nesmith).
Not getting a new transmission and having to buy a new car all together 4.
Define your resistance (walk-away) point.
700 with no lifetime warranty 5.
Describe your understanding of the other party’s goals, issues, and resistance point. What questions can you ask to learn more about these?
The other party obviously wants to keep their reputation strong and stand by their products. They also clearly still want to make some profit and might try to highball me above 700 but possibly with a warranty 6.
Set your target and opening bid.
Target: 675 plus lifetime warranty
Opening bid: 650 plus lifetime warranty 7.
Is this going to be a distributive negotiation or integrative negotiation? Why? Distributive, because it was not going to be an win-win scenario either way
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