CSR344 Exercise 10 Universal Computer Reflection

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Purdue University *

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344

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Business

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Apr 3, 2024

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docx

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1

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CSR344 Exercise 10 Universal Computer Reflection Reflection Questions 1. How good was your BATNA? How did it affect your negotiations? I felt my BATNA was strong, and it impacted my negotiation with my partner positively because we both did not want to defer to our BATNA 2. What strategy and tactics did you use to help you achieve your objectives in this negotiation? Did your strategy and tactics “work”? I tried to get them to pay half of the cost of repairing the faulty modules I offered that up as a solution and she accepted it even with using Phillips own repair man. 3. What strategy and tactics did the other party use? Did these tactics “work”? Why or why not? I am not sure what tactics she used we had a pretty mutual agreement and took the best parts of each other’s target and put it together. 4. Please compare your final settlement with your initial offer, target point and resistance point, how satisfied were you with your agreement and why? I am very satisfied because we are splitting the cost evenly and Crawley does not have to pay any transportation fees. 5. Please compare your final settlement with that of other teams. Are you still satisfied with the settlement? Why or why not? Yes, I am we really came to a mutual agreement and split it evenly because even though it was different companies, we prioritized the fact that we were under the same conglomerate. 6. Did you realize that the two plants were operating under different definitions of 95% quality (Philips wants 95% on every component shipped and Crawley wants 95% as the plant average)? Did you discuss this issue in the negotiation? I don’t think Ashley, or I realized that differentiation because we did not discuss that. 7. What did you learn from this exercise that you will want to continue (or change) in future negotiations? How negotiations do not always have to be cutthroat and a win-lose situation, this felt like my first true win-win role play.
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