MeganCookWeek1Chapter10Exercises

.docx

School

Charter College, Anchorage *

*We aren’t endorsed by this school

Course

4220

Subject

Communications

Date

Feb 20, 2024

Type

docx

Pages

Uploaded by ProfSnowMoose34

Megan Cook Week 1 Assignment 4/30/2023 Chapter 10 Exercises 10.1 1. What are the types of conflicts that individuals may have at work? Which type have you experienced the most? The most common types of conflict that I have experienced at work are miscommunication conflicts. The communication styles of those on your team can differ and that is where conflict can occur due to not understanding the intent of others. 2. What are some primary causes of conflict at work? The primary cases of conflict at work would be miscommunicating or not even communicating your comments or concerns to someone. A lot of the time we vent to other people about our issues instead of to the person whom we have a problem with that can help resolve the conflict. 3. Explain how miscommunication might be related to a conflict at work. If there was a schedule change that was not communicated effectively to the team or even one individual, this could cause conflict throughout the workday when people do not feel properly informed or prepared for the events of the day. 10.2

1. What are some primary causes of conflict at work? The structure or hierarchy of the positions at work can make it hard to resolve conflict due to jumping through many hoops to see an overall change. Interdependent tasks can cause high stress levels and conflict when you are depending on others to help complete your goal. I believe the most primary causes of conflict at work are personality differences. I have seen this firsthand with many people I have worked with. Some people do not mesh well together and that is okay, but you must figure out how to work together professionally. 2. What are the outcomes of workplace conflict? Which types of job are the most at risk for workplace violence? Why do you think that is? Workplace conflict can have tensions running high as well as stress levels. Work by itself is stressful enough, you don’t want to have the added stress of workplace conflict. This can result in the loss of retention of employees and ineffective workplace culture. Workplace violence is more likely to occur when high levels of emotions are involved. Emotion is such a driving force for our extrinsic and intrinsic motivations. 3. What outcomes have you observed from conflict? I have observed the workplace culture decrease in morality from conflict. I have also seen people quit their jobs due to unresolved workplace conflict. 10.3 1. List three ways to decrease a conflict situation. What are some pros and cons of each of these approaches? 1. Changing teams

Changing around the conflicting team members on a team can help reduce problems and high stress between teammates. The cons to changing teams is having to accommodate certain people. Sometimes aren’t room for accommodations and working on a team with someone you don’t get along with is inevitable. 2. Creating an opposing force. It is easy to rally together as a team when you have some kind of competition. The aura of competition can increase the motivation levels of your employees, even to the extent of putting aside differences in the hope of beating their competitors. 3. Majority rule Majority rule allows for most of the people involved to get be satisfied with the overall outcome, but it does still come with a change of backlash from the people whoa aren’t necessarily happy with the decision. 3. What is your usual conflict-handling style at work? Do you see it as effective or ineffective? My usual conflict style at work is avoiding and compromising. The avoiding that I do in certain situations has proved to be ineffective from the lack of respect that I have been shown in the new manger position. The compromising style that I also have for workplace conflict has been mainly effective in having meaningful conversations that have led to solutions to conflict. 4. Describe a situation in which not having enough conflict can be a problem. When two people are both people pleasers and have an avoiding conflict this can pose problem when neither of them are willing to speak up when a serious problem occurs.

Your preview ends here

Eager to read complete document? Join bartleby learn and gain access to the full version

Access to all documents
Unlimited textbook solutions
24/7 expert homework help