Introduction to Higher Standards Writing
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School
Utah Valley University *
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Course
1050
Subject
Communications
Date
Feb 20, 2024
Type
Pages
7
Uploaded by MinisterFlagNewt38
Million Air
1
Million Air
Utah Valley University
AVSC- Comm
Dr. Troutt
Oct. 4 2023
Million Air
2
Abstract
(for professional papers)
Million Air is an aviation based industry that provides the services of fueling, chartering
and maintenance on all things aviation. It is the one stop shop after getting into the aviation field.
In this paper it goes over the recommendations to improve the overall experience and potential
growth in the industry. The first of which being a detailing business marketed to the younger
aspiring pilots. Next a catering business that can provide a personalized experience to the
customers enjoying the flight services.
Million Air
3
Million Air is a business that provides fueling services including multiple trucks who are
trained to take the utmost care in preserving and protecting the aircraft. They provide aircraft
charters ranging from single prop planes to jets. They were founded back in 1984 in Dallas,
Texas. Founded by the Mary Kay Cosmetics family they started with one and built a business on
a luxury airport experience. Their FBOs also aid in aircraft maintenance. Million Air even has its
very own television channel. That way they can market to a whole region of the industry. They
modeled their business behind the “Disney experience”. They wanted to have a 5 star experience
and that's what helped in the growth over the years. In the year 2023 they now manage and
oversee more than 1 million movements, 2.5 million passengers and just under 70 million gallons
of jet fuel. They do this all with less than 40 bases of operations around the U.S. It does not stop
there; some of the facilities contain golf simulators and even a Starbucks.
If I was to make a few recommendations to the business practice I would begin with the
maintenance team. I would create a sub-brand and use the eager pilots in the area. There are
clients all over the country who want to fly and do not know where to start. Having CFI’s who
recruit potential pilots and would get a cut of the profits that go to the fuel and storage of the
aircrafts. To make the CFI's more appealing to keep clients happy and coming back would be
more beneficial to the FBO and to the pilots who are wanting to build hours. After viewing other
business models, commission based operations that put the individual in a place of authority
gives them pride. When becoming a dominant brand in the industry one must branch out to
different aspects. Aircraft detailing is a spectrum that can be cornered especially by a
well-known and reputable name. When marketing this to the public I am recommending it to the
future aviators. I would let them know there could be possible horse trade and that instead of
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