Pre-Lecture Quiz, Chapter 10, Communication and the Therapeutic Relationship
True/False
1.
Self-awareness is crucial to the establishment and maintenance of therapeutic relationships with patients.
a.
TRUE
2.
If the nurse seeks to support the patient through the decision-making process, giving advice is an important therapeutic intervention.
a.
FALSE
3.
When a patient’s verbal and nonverbal communication is contradictory, priority should be given to what the patient communicates nonverbally.
a.
TRUE
4.
Defense mechanisms—psychological mechanisms that help an individual respond to and cope with difficult situations, emotional conflicts, and external stressors—are always maladaptive.
a.
FALSE
5.
Termination begins on the first day of the relationship.
a.
FALSE
Fill-in-the-Blank
1.
Using this priority intervention, __ACTIVE__ listening, the nurse focuses on what the patient is saying in order to search for underlying meaning.
2.
The development of self-awareness requires a willingness to be __INTROSPECTIVE__ and to examine personal beliefs, attitudes, and motivations.
3.
When using ___VALIDATION____, the nurse uses “I” statements to check out his or her own thoughts and feelings with another person.
4.
___PROCESS____ recordings are verbatim transcripts of interactions, which are useful to the nurse as he or she seeks to learn therapeutic communication.
5.
Changing the topic during a conversation is an example of a communication _BLOCK_.
