Chapter 4 Quiz

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Arizona State University *

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230

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Communications

Date

Feb 20, 2024

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pdf

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2

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Score for this quiz: 10 out of 10 Submitted Sep 9, 2021 at 11am This attempt took less than 1 minute. Question 1 2 / 2 pts According to Chapter 4, which of the following about the negativity bias is true? Negative thinking means you are a biased person At a competitive job interview, one negative remark from the interviewee won't matter if they are a great candidate Correct! There is a magic ratio or tipping point where disproportionate positives can outweigh negatives Negative information should never outweigh or overcome the positive Question 2 2 / 2 pts All competition is bad for group work because it challenges the positive group climate. True Correct! False Question 3 2 / 2 pts Within group climate, it is important to use __________ communication to create positive interactions while avoiding __________ communication. Happy, Sad Correct! Supportive, Defensive Non-verbal, verbal Question 4 2 / 2 pts When a group member is listening for the purpose of responding with a rebuttal, it's ___________. Probing Correct! Ambushing Acceptable Question 5 2 / 2 pts When someone has made a mistake, we should always blame their whole character instead of blaming solely the action or behavior. True
Correct! False
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