disability sub 4 part 3.docx

CASE STUDY Instructions to Student These case studies are hypothetical situations which will not require you to have access to a workplace, although your past and present workplace experiences may help with the responses you provide. You will be expected to encounter similar situations to these in the future as you work in the residential care and home and community care settings. In real life, disability support workers will be required to contribute to ongoing skills development of clients, follow established person-centred behaviour supports, support community participation and social inclusion, and facilitate the empowerment of people with disability. This assessment will demonstrate your skills in these areas.

Introduction to Case Study For this part of the assessment, you will be taking the role of a disability support worker who is just starting at Lotus Compassionate Care. Lotus Compassionate Care is an organisation that provides services in disability support, home and community support, and residential care. You can find out more about Lotus Compassionate Care by visiting their website. Click on icon below to access the site: (username: learner password: studyhard) (Note: If the link is not working, copy and paste the url to your browser: http://compliantlearningresources.com.au/network/lotus/) As a disability support worker, you directly report to Greg Deans, the Manager for Disability Support. This assessment contains a number of tasks that you need to complete based on the given scenarios. You are required to complete ALL tasks included in this case study. To complete these tasks, you will need to access and read the following documents: Lotus Compassionate Care Handbook (username: learner password: studyhard) (Note: If the link is not working, copy and paste the url to your browser: http://compliantlearningresources.com.au/network/lotus/files/2018/02/Lotus- Compassionate-Care-Handbook-v1.5.pdf)

Case Study 1: Mason Gellatly Mason Gellatly is a client at Lotus Compassionate Care. He cannot talk and hear. He communicates through Auslan and sometimes through a communication book. Mason lives in a group home together with Aaron and Elmer. You have been assigned as Mason’s support worker, together with Isabelle. You and Isabelle will be working together to support Mason in his day-to-day activities at the home. To complete the succeeding tasks, access and read Mason’s Behaviour Support Plan through this link: Mason’s Positive Behaviour Support Plan (Username: learner Password: studyhard) (Note: If the link is not working, copy and paste the url to your browser: http://compliantlearningresources.com.au/network/lotus/files/2016/06/Gellatly- Mason_PBSP-v1.0.pdf)

13 November 20xx, 10:45 AM 924 Rainbow Bridge Homes You arrived at the group home with Isabelle and had hand over. The agency staff member from the night shift said Mason woke early so he was assisted to shower and have breakfast. You noticed Mason appeared a little anxious and you asked the staff member about this. The staff member said “I’m not sure, but his behaviour was a little funny when I tried to help him preparing for the day.” While respecting Mason’s personal space you spoke with him using his preferred communication method and asked if he was okay. He expressed no complaints of any problem or issue, and then walked to the living room. Mason isn’t taking any medication. You proceeded with your daily routines – preparing and serving meals, assisting the clients in their activities for daily living (ADLs) including showering and morning walks, cleaning and tidying rooms, among others. Mason and Aaron were at the living room watching a movie when suddenly the power broke out. There was no electricity for the next thirty minutes. Isabelle is on the phone with the local council while you were on the phone with your supervisor to notify him.

Mason and Aaron are still in the living room. Aaron tried to entertain himself by gazing out the window to watch the kids playing ball. Mason was getting anxious. It’s almost 11:00 AM and his favourite show is coming up but there is still no power. He pokes and ask Aaron irritably, in Auslan: “Do you know when the power is coming back?” Aaron turns to Mason and he shakes his head, as he also doesn’t know when the electricity is coming back. Aaron turned to the window again to watch the kids. Aaron chuckled – perhaps something the kids were doing. Seeing Aaron amusing himself while he was bored annoyed Mason very much. All of a sudden he pushes Aaron, causing Aaron to fall off his seat. In response, Aaron tries to hit Mason back, but misses. Aaron is too close to Mason now and Mason panics. He doesn’t like it when people invade his personal space. He pushes Aaron away again and he hurtles toward the floor. Mason starts throwing things at Aaron, hitting and missing Aaron while doing so. Aaron sustains a bruise on his arm from the paper weight Mason threw at him. You and Isabelle rush toward the living room when you heard the commotion. As a response, Isabelle rushes to Mason and attempts to restrain him to stop him from throwing anymore things at Aaron. Isabelle fails and Mason panicked all the more and became more aggressive. You run towards Aaron to see his bruise. You assist him in getting up and you hurriedly escort him out of the room. You call on Isabelle, signalling her to maintain a safe distance from Mason. When everyone was at a safe distance, you reassured Mason, in Auslan, that everything will be okay. You also checked if he is okay. He starts to calm down.

1. Refer to Mason’s Behaviour Support Plan. What are the client’s behaviours of concern? Guidance: You must list four (4) of the client’s behaviours of concern. i. Physical and verbal aggression ii. Damaging the property iii. Showing aggression in behaviour iv. Harming himself 2. As part of Lotus protocols, you are required to report to and seek the support of your supervisor at once. Outline the procedures that you must follow to report the incident to your supervisor. Guidance: Refer to Section 8 of the Lotus Compassionate Care Handbook. 1. The first step is to identify the incident that needs to be reported. This can range from a small problem to a major one. It is important to gather all relevant information about the incident, including what happened, when and where it happened, who was involved, and any other relevant details. 2. Once you have gathered all the necessary information, you must document the incident. This may involve writing detailed reports or completing incident forms, depending on your organization's processes. Be sure to include all relevant details and be as specific and objective as possible. 3. After documenting the incident, you should contact your supervisor to report it. This can be done via email, phone call or in person, depending on the urgency and severity of the incident. Be sure to follow your organization's communication protocols. 4. When contacting your supervisor, present the incident report or detailed information you have gathered. Be ready to answer any

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