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Ashford University *

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ACM1642E

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Communications

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Jan 9, 2024

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1 Interpersonal Communication Skills Improvement Plan Results Interpersonal Communication Skills Improvement Plan Results Genaro Garcia III COM200: Interpersonal Communication Professor Guire 8/27/2023

2 Interpersonal Communication Skills Improvement Plan Results Introduction Communication is an important part of interacting with people. It can come in two different forms, the first would be verbal communication. This would be talking to a person in any method which could be in person, phone call, or video message. The second form of communication is nonverbal communication. An example of this would be the facial reactions you give when you hear someone tell you something. It can also be writing a note or sending an email. This is important to understand both types to have the most effective communication. There are certain skills that we learned that can improve our communication skills. The first week of the course we learned which arenas we could use this improvement in. After our assessment week one I decided to choose reducing communication anxiety and communicating with confidence. I chose this improvement skill to help my communication skills for my side business. My goal for this course was to help focus more on communicating with confidence portion. The reason being that a lot of the interactions that I have with clients normally my partner initiatives the conversation. That is why I wanted to work on it so I would be better when I must communicate with clients on my own. Review of the Literature In this section of the paper, you will review what you read in the reading packet provided and especially what you got from the additional resources you found on your own. You should frame this section in terms of how it influenced the way you develop your improvement plan and the way that your improvement plan unfolded during the class. Do not copy and paste the similar paragraph from your Week 1 paper. Instead, re-interpret that content in the light of your experiences over the past five weeks. This section will probably be about as long as your introduction or perhaps a little longer.

3 Interpersonal Communication Skills Improvement Plan Results Improvement Plan by Week Week 1 This week we took the interpersonal communication skill assessment. The areas that needed improvement were interpreting messaging and giving feedback. I used this to help decide which. communication skills I need to work on. Week 2 This week I started looking at the ipc skill area resources and looking for other resources to come up with a plan. I discovered the well to bucket method on how to help with communication confidence. I also looked at different causes for anxiety while presenting. Week 3 This week I created a plan to see how I would try to work on communication skills. The two plans that I came up with are being prepared for the presentation. The second plan is to apply the bucket and well technique. The positive this week is that preparing for my guest in the podcast made the experience better for us and helped bring down the anxiety. The challenges I faced were that I needed to apply these techniques to people I meet when I am out networking with other people. Week 4 I applied the techniques again this week as they were successful last week. The preparation for the podcast went better now that I had the whole week to prepare. I also looked at how the well to bucket method could be applied to any guest or person I meet. One thing that was a challenge is being able to initiate the conversation first.

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