3-1 Activity_ Hospital Comparison

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Southern New Hampshire University *

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IHP-610

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Health Science

Date

Jun 2, 2024

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docx

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Uploaded by KidNeutronMongoose21

3-1 Activity: Hospital Comparison Selection of Hospitals: I chose Lehigh Valley Hospital (LVH) and Commonwealth Health Regional Hospital (CHRH) because they are the closest hospitals to my house. Lehigh Valley Hospital (LVH) is a non-profit network of hospitals and healthcare providers in eastern Pennsylvania. It has three hospital campuses and many satellite facilities, with over 1,200 beds combined. LVH offers a wide range of services, including primary and specialty care, as well as advanced treatments and technologies. Commonwealth Health Regional Hospital (CHRH) is a for-profit hospital network in northeastern Pennsylvania. It has three hospitals with 580 beds and offers services in primary, specialty, and emergency care. When comparing Lehigh Valley Hospital (LVH) and Commonwealth Health Regional Hospital (CHRH), it is important to consider the three components of healthcare delivery - structure, process, and outcomes - as outlined by Avedis Donabedian. Structure refers to the physical facilities, resources, and personnel in a healthcare organization. In terms of structure, LVH and CHRH are both well-equipped with modern facilities and advanced medical technologies. However, LVH has a more extensive network of hospitals, specialty institutes, and satellite facilities compared to CHRH. This can be attributed to LVH being a larger non-profit network. Process refers to the procedures and systems in place to deliver care, including quality initiatives and clinical guidelines. Both LVH and CHRH have robust processes for monitoring and improving the quality of care provided. Both organizations have patient-centered care models, where the patient is involved in their care, and this contributes to a positive patient experience. They also both have electronic health record systems in place to track and watch

patient care. Overall, both LVH and CHRH have similar processes in place for delivering care to their patients. Outcomes refer to the results of the care provided, including patient outcomes and satisfaction rates. According to the data, LVH and CHRH have similar mortality rates for common medical conditions, such as heart attack, heart failure, pneumonia, and stroke. This shows that both hospitals have a similar level of effectiveness in treating these conditions. However, LVH has a lower readmission rate compared to the national benchmark, while CHRH is slightly above the benchmark. This could indicate that LVH has a more efficient follow-up process, resulting in improved patient outcomes and satisfaction. Analysis of Patient Survey Ratings: Patient survey ratings, along with other quality metrics, are used by the government and private insurance companies as a basis for their reimbursement rates to hospitals. A higher patient survey rating may result in a higher reimbursement rate for the hospital, while a lower rating may lead to a lower reimbursement rate. This metric is important for value-based care as a patient's experience and satisfaction is a key aspect of providing value-based care. If patients are not satisfied with their care, it can lead to decreased patient engagement, poor health outcomes, and higher healthcare costs for the patient and the healthcare system. Underserved and vulnerable populations often face barriers in accessing and receiving quality healthcare. By including them in patient surveys and other quality metrics, their voices can be heard, and potential disparities in care can be found and addressed. This is why their inclusion is essential in ensuring that all patients receive equal and high-quality care. Analysis of Complication and Death Rates:

Complication and death rates are important quality metrics that measure the safety and effectiveness of care provided by hospitals. These metrics also affect the reimbursement rates from the government and private insurance companies. A higher complication and death rate may result in lower reimbursement rates and higher healthcare costs. This metric is also important for value-based care, as it reflects the effectiveness and safety of care provided by a hospital. Patient safety is a fundamental aspect of value-based care, and a high complication and death rate show a need for improvement in this area. Analysis of Unplanned Hospital Visit Ratings: Unplanned hospital visits are another critical quality metric. They measure the effectiveness and efficiency of care provided by hospitals. A high number of unplanned hospital visits may show suboptimal care or poor disease management for patients. This metric also affects reimbursement rates from the government and private insurance companies. A higher number of unplanned hospital visits may result in lower reimbursement rates for hospitals and higher healthcare costs for patients. This metric is important for value-based care, as it reflects the quality of care provided and the effectiveness of disease management. The complication, death, and unplanned hospital visits rates all play a significant role in value-based care. These metrics reflect the effectiveness, efficiency, and safety of care provided by hospitals, which are crucial aspects of delivering value-based care. By monitoring and improving these metrics, hospitals can align their care with value-based principles, ultimately improving patient outcomes and reducing healthcare costs. This leads to better health outcomes for patients, improved patient satisfaction, and increased value in the care provided. In patient survey ratings, both LVH and CHRH are performing above the national benchmark. This shows an elevated level of patient satisfaction and engagement with their

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