Program Outcome #4 Integrate professional values through sc

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School

Chamberlain University College of Nursing *

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578

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Health Science

Date

Feb 20, 2024

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docx

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Uploaded by BrigadierDuckPerson809

Charlotte Ekstrom Chamberlain University NR578 Final Reflection Program Outcome #4: Integrate professional values through scholarship and service in health care. (Professional identity) 1. An incident that happened with a patient in the facility resulted in the patient sustaining injury due to staff error. While my preceptor was not

the one to commit this error, she took the time to really listen to the patients' concerns, frustrations, and needs. She allowed the patient to then collaborate with her and find the best course of action. She then escalated the concerns up the chain of command until she was able to bring someone in who could further help the patient on the customer service end of things. The reason I thought this was a shining representation of professionalism is because she gave the patient autonomy and validated their experience. I have seen many times, providers brushing things off that didn’t necessarily “pertain to them”. She not only listened, but ensured the person above her would also listen. She showed transparency and trustworthiness in my opinion, two very important professional values. 2. I experienced my preceptor showing scholarly service to her peer's mid-way through the course. There was a new NP that came on board to round for a GI doctor that my preceptor had previously worked for. The NP was new to the field and new to GI and was very nervous and unsure. She felt like she didn’t have the support of her doctor and was “thrown to the wolves”. Each day after my preceptor and the new NP meeting, my preceptor would sit her down for a few minutes each day and go over the patients and teach and offer insight to the new NP. My preceptor had no benefit to doing this as she no longer worked for this doctor and hadn’t for over a year. I hope to run across more peers like this as I transition into my new position. By doing this, she showed an

act of service to healthcare, passing on knowledge because it’s the right thing to do. MSN Essential IV: Translating and Integrating Scholarship into Practice Recognize that the master's-prepared nurse applies research outcomes within the practice setting, resolves practice problems, works as a change agent, and disseminates results. 1. During my time at Encompass, I was exposed to my preceptor being an active agent in change as well as applying her vast knowledge to her care there. My preceptor has been a NP for over a decade and has worked in a variety of specialties as well as primary care. During my time there, we had a patient that was in need of a C.diff Sample that ended up being delayed due to lack of communication. My preceptor respectfully and kindly presented a solution to the problem to ensure that the patient’s labs were appropriately obtained, and there was a clear line of communication and standardization. She brought this knowledge from a prior facility that she worked out which I appreciated. After she shared her thoughts on improving the flow of labs (urine/stool in particular), we did not experience further hang up’s revolving around miscommunication. In my opinion, she acted as a change agent in this particular scenario. Without the sample, our patient remained in preemptive isolation for too long, meaning she could not share a room and another patient would then be denied a

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