HITT 2343_Assignment 6
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Assignment 6
Chapter 15
Instructions: Respond to the following questions (Ch 15,16, and 17) below and submit as a PDF or
Word Document.
1.
Using the four reasons why healthcare organizations evaluate their performance improvement
plan, provide an example of how this evaluation might occur in each section.
- Determine whether the organization’s approach to designing, measuring, assessing, and
improving its performance is planned, systematic, and organization- wide.
- Determine whether the organization’s approach and activities are carried out collaboratively.
- Determine whether the organization’s approach needs redesigning in light of changes in the
strategic plan or organizational objectives.
- Determine whether the program was effective in improving overall organizational performance.
2.
Governance, management, and employed staff are key to a healthcare organization's success as
they work together to identify community needs and pursue organizational goals. Provide an
example of how each of these key groups might accomplish this.
-
Governance: responsible for patient care, quality, and safety, must ensure the competence
and integrity of the medical staff and employed staff.
-
Management: responsible for strategic planning and creating the environment within the
organization in which the mission, vision, and organizational goals can be achieved.
-
Employed staff: communicate accordingly with other employees.
3.
Medical staff standing committees are organized to review specific aspects of patient care
services. List two of these services.
-
Medical and ethical issues that may surface for patients, their families, and the organizations
clinical providers.
-
Medication use and safety.
Chapter 16
1.
Compare and contrast accreditation, licensure, and certification, and construct a case in which a
health care organization would need to be in compliance with each of these.
- Accreditation:
•
Act of granting approval to a healthcare organization that has demonstrated
satisfactory quality of service.
•
Approval is based on whether the organization voluntarily meets a set of
accreditation standards developed by an accreditation agency such as the Joint
Commission.
•
Example: Hospitals that are accredited by the joint commission have a competitive
advantage over nonaccredited hospitals in their geographical area because the Joint
Commissions stamp of approval lets the consumer know he or she is getting care
from an organization that meets higher standards.
- Licensure:
•
A state’s act of granting a healthcare organization or an individual healthcare
practitioner permission to provide services of a defined scope in limited
geographical area.
•
The state issues licenses based on regulations specific to healthcare practices such
as individual hospitals, physicians, and nurses.
-
Certification:
•
Grants approval for a healthcare organization to provide services to a specific group
of beneficiaries.
•
Example: An organization must meet the federal conditions of participation to
receive funding through Medicare and Medicaid programs.
2.
Scenario
: Your facility is expecting a Joint Commission survey in the next year. You have several
new employees that have never experienced this survey process. These employees would like a
better understanding of their role in the survey to ease their anxiety about
it.
Instructions:
Create an outline of the survey process detailing the typical steps of the survey
process so that your employees will know what to expect
-
Depending on the size and complexity of the organization the survey procedure may take 3
to 5 days.
-
Site visit begins with an opening preliminary planning session at which the surveyors review
current documentation from the organization.
-
Depending on the size of the organization, they may review lists of eligible sites and the
services provided at each site, PI data from the previous 12 months, infection-related data,
patient and resident rosters, and data developed specifically for the organization's
compliance with Joint Commission standards.
-
The organization's leaders are expected to provide an overview of the organization's purpose
and vision, strategic goals and objectives, current experiences and outcomes, and
performance monitoring and improvement activities.
-
An opening conference is a meeting conducted at the beginning of the accreditation site
during which surveyors outline the schedule of activities and list any individuals whom they
would want to interview.
-
Surveyors arrive with knowledge of the organization from its midpoint self-assessment
action plan, any consumer complaints reported to the Joint Commission, previous
accreditation data, core measure data, and other information related to the organization’s
performance.
-
The on-site survey utilizes tracer methodology analyzes an organization’s systems, with
particular attention to identified priority focus areas.
-
Patients are selected based on the basis of the current census of patients the organization
identifies as typical of its case mix.
-
As the surveyor examines the cases, he or she may identify performance issues or trends in
one or more steps of the process or in the interfaces between processes and patients on
subsequent days may be selected on the basis of issues raised.
-
Surveyors visit patient care settings and conduct interviews with selected patients,
department and program staff, and the organization’s leaders.
-
As surveyors "trace" caregiving to specific patients in patient care settings, their mission is to
verify at the first-line level of employees the status of the organization as conveyed in
presurvey documents and in the opening conference.
-
As the tracer activities progress, general themes may begin to emerge, showing that staff
may not be as well prepared or as conversant as necessary.
3.
Elaborate on how quality reports, such as Quality Check, are useful for consumers.
-
Quality checks are useful to consumers because consumers are able to see an organization's
performance, improvement goals, and review the organization's accreditation history.
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