macres_module01ScenariosandPlanofactiondocument_111223

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Rasmussen College, Florida *

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2588

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Health Science

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Dec 6, 2023

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docx

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Scenarios-Reflect on Live Well’s Mission/Vision and Values Statement Scenario One: The purchasing department has been challenged to cut costs as healthcare reimbursement is decreasing. Mike, the manager, has been reviewing contracts, and a local contract with Durand Cleaners has caught his attention. LiveWell sends all daily linens/towels etc., to Durand for a monthly cost of $4800. Durand cleaners offer excellent service and have consistently responded to urgent issues. Mike knows that the big city located 55 miles south has CitySuds cleaning service, and they have offered LiveWell a 2-year contract with a $4450 monthly cost. Mike recommends changing cleaners effective next month so that LiveWell can take advantage of the deal from CitySuds Cleaners. 1a. Examine the Impact: It is important to understand what the impact this change would have on t he quality of service to the cleaners. The changes to Durand Cleaners to City Studs would cost less and could make a positive impact. But this move would have to an insurance that service quality and access would not be compromised. 1b. Identify Connection to LMVVS: For Livewell to agree with the changes in service thye would have To consider a few things with their contract. Such as cost, clauses associated with cancellation Of the the contract with Durand and special considerations to the needs of the organization. 1c. Recommendation of Action: By conducting trial periods and surveys of the market City Suds will Able to get some insite from the staff and patients on the possible changes that will be coming To the laundry services. By keeping track of the cleanliness standards and responds times to Any issues this will help in determining rather there will be any problems with the standards And commitments to the access and quality of service that the organization is respected and Know for. Scenario Two: The CFO met with the Director of HIM and recommended that she evaluate a nationwide transcription company, FastScript, which will charge 0.08 cents per transcribed line. Lately, the medical transcription staff has not been able to keep busy, resulting in some transcriptionists being forced to take up to four hours without pay per pay period. There are now only five full-time transcriptionists left on staff since the EHR deployment, and the CFO wants to discontinue in-house transcription and outsource all transcription to FastScript.
1a. Examine the Impact: The Director of HIM would have to closely monitor and pay attention to What drawback and benefits the switch would have on the organization. The Director would Need to know how much outsourcing would cost and what if any saving potential it will have. Also, the Director would need to know how the staff would react to the switch. Outsourcing And cutting staff could bring down morale which could effect the productivity, accuracy of Quality of the work. 1b. Identify Connection to LMVVS: In making a decision the Director would have to make sure that His/her decision will align with the direction of the organization. So, they will have to make Sure that their Leadership skills are used in when making recommendations, making sure Management keeps morale of staff up and reassuring that their service is valued and Addressing any concerns about financial and job security. And, keeping the vision of Of the organization in focus, which includes the effiency of service, cost benefits and leveling The playing field when it comes to technology and external resources. Also, the stragic Aspect of the mission will also have to be in focus by making sure that the outsourcing aligns With the key In-House processes of the organization. 1c. Recommendation of Action: Conduct a financial assessment to what an indirect or non direct Cost would be and compare them to present pricing of the In-House transcribers. Also, consider Preent staff will feel about the impact of the changes and make sure that the organizations Values and strategic mission is being considered. Also, have there should be a trial period of The service to make sure that the In-House and FastScript Transcribers are in sync when it Comes to the accuracy and quality to service. Scenario Three: The Chief Operations Officer (COO) has compiled a recommendation for improvements in the Newborn Unit at LiveWell. Over the last three years, LiveWell has seen a year- over-year increase in Obstetrics admissions, and this year they have also seen more births born to drug-dependent mothers. This project is titled “Newborn Unit Expansion and Improvement” (NUEI). It includes the purchase of three Bistos BT500 Infant Incubators for the coming fiscal year. NUEI also includes expansion of the newborn nursery into an adjoining storage room which will require ventilation, lighting, and flooring upgrades as well as furniture. NUEI has a proposed budget of $80,000.00. 1a. Examine the Impact: The expansion and upgrades to equipment will reduce overcrowding of the Of the newborn nursery which will provide a safer and less stressful environment for staff, Patients and newborns. It will also enhance the reputation to the LiveWell organization which Have an impact by increasing on the revenue making it easier to invest in more projects in the Enhancement of technology.
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