Week 4 Internal Environment Paper

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University of Maryland Global Campus (UMGC) *

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670

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Health Science

Date

Apr 3, 2024

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docx

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Uploaded by CoachScienceZebra717

Introduction Among the top nonprofit insurance companies and medical facilities in DC, Maryland and Virginia is Kaiser Permanente. The healthcare services provided by a total of over 24,605 Permanente Medical Group physicians, 73,618 nurses, and 75,000 allied health workers in our 40 hospitals and 618 medical centers are funded by our wellness plan. (Kaiser, 2024) The goals of Kaiser Permanente are to enhance the health of our members and the populations that we serve by offering excellent health care at an affordable price. (Kaiser, 2024) Having been established in 1945, Kaiser Permanente is regarded as one of the top nonprofit insurance policies and organizations in the United States. Right now, we provide services to members in eight states as well as the DC area. (Kaiser, 2024) Our care model makes it possible for our teams to collaborate and think as a single unit, allowing us to effortlessly coordinate your care so you don't have to provide superior care when it counts most. Healthcare providers at Kaiser Permanente are available to our members around-the-clock by phone or video. (Kaiser, 2024) Mission Statement A mission statement outlines the purpose, intention, and overarching goals of a company and provides a succinct justification for its continued existence. Staff members, clients, suppliers, and other participants are given purpose and direction through the mission statement, which also supports the vision. (SHRM, 2024) Kaiser Permanente’s mission statement is “Kaiser Permanente exists to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve.”(Kaiser, 2024) Kaiser strives to promote excellent yet costly-saving healthcare services for members.

Vision Statement A vision statement is a formal proclamation that explains to all parties involved, especially employees, the meaning and purpose of your company. It outlines the intended long- term outcomes of your business's endeavors. (SHRM, 2024) Kaiser Permanente’s vision statement is “We embrace our members, colleagues, and communities as family, and work tirelessly to improve their wellness and quality of life. We also fundamentally believe that the expert care we deliver should be equally available to all. In short, we care. We advocate. We give. We thrive. And we do it all with the utmost sincerity and passion every day.” (Kaiser, 2024) This statement allows us to believe that healthcare is a common commodity that many people should have access to. Core Values A business's core principles are what drives it. While certain companies are well familiar with their basic principles, others find it difficult to live up to them. (SHRM, 2024) Regardless of how a business relates to its fundamental values, its executives may constantly strive to better comprehend and apply this important leadership tool. Kaiser Permanente's core values are "excellence, creativity, play, innovation, connection, and knowledge". Kaiser utilizes its core values to create a strong impact in the community by providing us with the utmost care. One of the rare competencies that Kaiser has that no other competitor has is “Integrated Care”. (Kaiser, 2024) Given that Kaiser Permanente is a “one-stop” shop, this gives a strong advantage over competitors. A special integrated care approach is provided by Kaiser Permanente, which integrates health insurance with medical services including hospitals, physicians, and pharmacies. Patients can receive more thorough and coordinated medical

treatment because of this integration. (Kaiser, 2024) Kaiser having an integrated care model affects their business core values, mission statements, and vision statement because this allows their patients to be involved with their personalized health plan. While the patient is receiving affordable healthcare, they are also receiving great healthcare services all under one building. SWOT In the highly competitive world of economics, businesses aim to surpass their competitors and accomplish their goals. Companies must comprehend their internal and external environments and make appropriate adjustments if they are to flourish. (Linkedin, 2023) By analyzing a firm's Strengths, Weaknesses, Opportunities, and Threats, or SWOT analysis, a potent strategic planning tool, a company may expand and succeed. (Linkedin, 2023) Strengths Weaknesses Coordinated Care Restricted Provider Network Prevention Care Difficulty of Care Patient Oriented Framework Cost Issues Modern Innovation Problems with Access Community Oriented Perception of treatment Strengths

Kaiser Permanente has many strengths which include coordinated care, prevention care, patient-oriented framework, modern innovation, and lastly community oriented. (Kaiser, 2024) These strengths are what give Kaiser an overall advantage over its competitors. The coordinated care approach makes it possible for treatment to be provided more effectively and coordinated, which improves the results for patients. Prevention care allows patients to have preventative treatment since it can lower the prevalence of chronic illnesses and enhance general health. Kaiser maintains a patient-oriented framework where Kaiser Permanente gives patients' requirements and preferences top priority, which improves patient participation and satisfaction with care. (Kaiser, 2024) Modern innovation has affected the quality of care for patients. Kaiser Permanente makes significant investments in telemedicine and electronic health records as part of its efforts to enhance the delivery of healthcare. (Kaiser, 2024) Lastly, Kaiser is committed to the community. Kaiser Permanente is dedicated to enhancing the well-being of the communities it caters to by utilizing many community health programs and initiatives. Weaknesses With every healthcare organization, there are some weaknesses which can include having a restricted provider network, difficulty of care, cost issues, problems with access, and lastly perception of treatment. With Kaiser Permanente having its insurance plan, patients are restricted to several providers. (Kaiser, 2024) Patients who would rather see doctors outside of their network may have fewer options because Kaiser Permanente runs its provider network. As the years go by, the amount of people who have chronic diseases will increase. Patients with various chronic diseases are more likely to have complicated care coordination challenges as a result of the integrated care framework. (Kaiser, 2024) Even though the Kaiser is affordable for most

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