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Western Governors University *

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D389

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Health Science

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Jan 9, 2024

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docx

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Uploaded by GrandEmuPerson435

The healthcare industry is highly complex with many distinct roles, specializations, and entities, and this can lead to fragmentation in the industry. The role of connected care, then, is to provide a cohesive and comprehensive approach that connects all facets of healthcare. The primary goal of the connected care approach is to provide quality outcomes to all patients. Connecting Care lays the foundation for this entire course. Recognize the dynamics of a given team and implement a selected strategy to establish group norms and mutual accountability.  Can I identify factors that impact team dynamics?  Can I identify team-building strategies for effective teamwork?  Can I explain how a team member, regardless of role or position, can contribute positively to team dynamics to improve client or patient outcomes? Lesson 1: Interdisciplinary Teams Objective : Describe an interdisciplinary team.  interdisciplinary team: a group of medical experts from different disciplines who work together to treat patient needs.  connected care: the communication and relationship between a patient and a health provider. The members of an interdisciplinary team each bring something different to the treatment of a patient to meet the physical and psychological needs of the patient. The advantages of interdisciplinary teams are improved quality of care and treatment outcomes, fewer errors, faster service, improved efficiency, and improved morale . It enhances the goal of connection of care. To provide effective treatment, there must be connected care . Connected care helps patients and health providers establish a relationship that will solve the patient's problems. Moreover, connected care and good communication must be established across an interdisciplinary team to provide quality patient service. Essential Question: What is an interdisciplinary team? An interdisciplinary team is composed of different medical professionals who work collaboratively with the patient. Often, as in this case, a care coordinator is assigned to coordinate the patient’s complex medical care. Who is responsible for this patient's medical treatment? What can the healthcare coordinator do to ensure that this patient receives high-quality care? The care coordinator , responsible for the patient’s care throughout treatment, must ensure that the patient receives good quality care from the interdisciplinary teams. Page 1

Essential Question: What are the strengths and weaknesses of an interdisciplinary team? The realities of an interdisciplinary approach, including its challenges. Team: What they do: Diagnose, Plan of Care, Treatment Team members from different disciplines work together for a common goal. Collaboratively they set goals, make decisions, and share resources and responsibilities for the patient. Types of teams: Intradisciplinary: Same discipline. Limited perspective. Ex. Occupational Therapy Multidisciplinary: Limited communication among other disciplines: Outpatient Pediatric pt who is receiving; OT, PT & speech therapy. Function independently not a lot of cross-communication. (Sometimes used interchangeably with Inter disciplinary) Interdisciplinary: Multiple disciplines. Significant collaboration. What are the patient’s goals how can we work together to bring goals to fruition? Inpatient SNF. Transdisciplinary: Multiple disciplines. Roles Blur. Significant cross-communication on goals, tx, and plan of action. Only 1 person on the team implements after evaluating with the group. Improves quality of care. Holistic Approach. More cost effective. SUMMARY:  Interdisciplinary teams play a crucial role in the healthcare system. The members of an interdisciplinary team work together to provide holistic care to patients.  The need for interdisciplinary teams has increased due to an aging patient population, a growing body of medical knowledge, and an increase in specialization among healthcare professionals.  The use of connected care in healthcare is a solution to combat fragmentation in patient care. This directly affects patient satisfaction and quality of care.  Integrated care is used as the foundation for building integrated delivery systems. Lesson 1 Quiz: Advantage of Interdisciplinary Teams: An interdisciplinary team improves the efficiency of patients’ medical treatments . Patients receive a comprehensive treatment that addresses all their symptoms, thus improving the possibility of an efficient recovery. Purpose of Interdisciplinary Teams : Interdisciplinary teams implement coordinated care, teamwork, and managed care transitions for patients . Interdisciplinary teams in healthcare must work as a team and provide coordinated care to patients. Page 2

Lesson 2: Essential Question: The Five Care Pillars of Connected Care – 3C, 2T Connected care incorporates patient-centeredness and the five care pillars, which help to provide excellent and effective quality of care. These pillars are collaboration, communication, coordination, transitions, and teamwork. The five pillars connect different elements of care by ensuring that the people involved in a patient’s care share information during treatment.  patient-centered care: a focus on the problem instead of a patient's diagnosis to establish trusting, personal relationships between the doctor and the patient.  transition of care: a transition from one healthcare setting to another through coordination and continuity of care  care coordination provides safer and more effective care by systematically organizing and sharing information between all participants in the care of a patient. Collaboration is the process of two or more parties cooperating to accomplish a task or achieve an objective. Interprofessional cooperation in healthcare lowers healthcare costs by preventing prescription mistakes, enhancing the patient experience, and delivering improved medical results. Communicating effectively and efficiently is a crucial clinical ability that helps build a trusting connection between the patient and the medical personnel. Coordination is the purposeful organization of patient care activities and information exchange among all parties involved in a patient's care to provide safer and more efficient treatment.  Care coordination aims to make it easier for medical services to be delivered effectively and adequately inside and across systems. Corrective actions are likely motivated by coordination issues that negatively impact the system's financial performance. Transition of care describes the movement of patients between medical professionals, facilities, and their homes when their ailments and care requirements. Teamwork in health and human services refers to the interaction between two or more individuals working toward quantifiable objectives under stable leadership that promotes open communication and problem-solving. Usually, the person responsible for coordinating patient care is a healthcare coordinator. Summary:  The five pillars connect different elements of care by ensuring clinician consistency and the sharing of medical information.  The five pillars are collaboration, communication, coordination, transitions, and teamwork (Katz, 2018).  The five pillars are essential for an interdisciplinary team to function.  Connected care incorporates patient-centeredness and the five pillars. Lesson 2: Quiz  Care coordinators must know what the patient and physicians need to know and do to make the transition successful. Page 3

 Senior managers foster collaboration by making contacts with other organizations, negotiating joint agreements, encouraging management staff to get involved in community or regional healthcare activities, and creating strategic alliances that foster both the interest of the organization and connected care for patients. Lesson 3: Describe Teamwork in a health setting.  interprofessional teams: collaboration between healthcare professionals from different fields  collaboration: shared decision-making, coordination, and cooperation among care coordinators, medical providers, patients, and families  teamwork climate: the working environment in which a collaborative team safely provides patient care. Healthcare managers are responsible for shaping that culture . Healthcare managers, care coordinators, and leaders must establish a welcoming teamwork climate for these interprofessional teams. About the learning resources: collaboration, communication, and teamwork. Effective communication is an essential component of a successful team. The dynamics of teamwork and how it leads to accountability, error reduction, a healthy working environment, and cooperative relationships among colleagues (Learning). Summary:  Interdisciplinary teams are composed of diverse teams that work together.  Teamwork is directly correlated with patient satisfaction and quality of care.  Teamwork is essential for an individual's treatment and outcome.  Healthcare workers must be able to collaborate with different teams. Lesson 3 Quiz: Teamwork climate can be measured through surveys. Researchers or interested human resource administrators may measure teamwork climate by surveying health professionals’ responses to questions about the quality of their collaboration with one another. Effectively communicate with everyone involved: Clear communication helps teamwork. Other ways to improve teamwork include helpfully participating in team meetings, asking questions, offering suggestions, and keeping the discussion focused. Page 4

Section 4: Collaboration Through collaboration, an interdisciplinary healthcare team integrates the expertise of multiple teams from diverse backgrounds. Effective collaboration has a positive impact on teamwork, which is crucial to interdisciplinary teams. multidisciplinary collaboration : bringing diverse perspectives to a topic or issue through collaboration between different teams from different disciplines. Through multidisciplinary collaboration, teams aim to provide patients with high-quality care. effective communication: working together to exchange and understand ideas and information so that the messages are clearly understood. Effective communication will reduce errors, improve care quality, and create a positive teamwork climate. Think about the importance of the following pillars of the learning resources: collaboration, coordination, and transition s. Essential Question : How can collaboration be effective in interdisciplinary teams? Summary:  Collaboration promotes a high-quality outcome for the patient.  Effective communication is essential when collaborating with other teams.  It is essential that people respect ideas in a collaborative environment. Lesson 4 Quiz: Patients will experience improvements in their care due to increased collaboration and cooperation. Collaboration helps patients to receive a better quality of care. Collaboration and cooperation among professionals on a healthcare team result in improvements in patient care. Collaboration leads to improvements in patient care. Lesson 5: Effective teamwork and collaboration can improve patient outcomes by improving the patient’s care experience. The results of effective collaboration and teamwork include improved patient outcomes, decreased medical errors, increased efficiency, and greater patient satisfaction. Page 5

Lesson 5 cont. Objective: Identify how teamwork and collaboration can improve patient outcomes.  patient outcome : quality of care received by patients and their satisfaction with the care received.  effective teamwork: working together toward a common goal while sharing responsibilities and supporting one another.  patient satisfaction : a measure of how satisfied patients are with their care, treatment, and outcome. Essential Question : What is the result of improving patient outcomes through collaboration and teamwork? Lesson 5: Summary  Teamwork and collaboration can improve efficiency and quality of care.  Improving the patient’s care experience will lead to patient satisfaction.  Teamwork and collaboration will lead to fewer errors and improved patient outcomes. Lesson 5 Quiz:  Implementing changes in communication can improve patient care. Strong communication is necessary to improve patient outcomes.  Teamwork and collaboration help generate strategies and allow for a reassessment of the care plan when needed. The teams can review the delivered care and generate strategies to improve patient outcomes. Section 6: patients' perceptions about their healthcare treatment are important. Patients must feel that the different teams involved in their treatment care about their well-being. Perceptions: understandings about information gleaned from the senses. Effective teamwork and collaboration can positively influence interdisciplinary teams . Influence: the effects that people or things have on other people's actions, behaviors, and opinions. Essential Question: How can care coordinators influence patient outcomes? Benefits of teamwork, the stages of team development, and goal setting for teams. You will also learn about team leadership, team orientation, trust, and other topics that can influence teams. Summary:  Teamwork and collaboration can lead to faster treatments and improved morale.  It is important that patients feel valued by the interdisciplinary teams involved in their care.  Good coordination among care coordinators can positively influence patient outcomes. Page 6

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