Monitoring and Controlling Merrilton
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Western Governors University *
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ORGANIZATI
Subject
Industrial Engineering
Date
Jan 9, 2024
Type
docx
Pages
6
Uploaded by ChefSardine3952
MGT2_KKM1: Monitoring and Controlling
Monitoring and Controlling Template
Project Title
Project Manager
Customer Name
Merrilton Mobile
Payment Portal Project
Merrilton
PAGE 1
MGT2_KKM1: Monitoring and Controlling
Monitoring and Controlling Template
A. Risk Assessment
Risk
Description
Likelihood
(L, M, H)
Impact
(L, M, H)
Responsible
Person
Prevention/Mitigation
Strategy
Get a final communicatio
n plan. If we cannot get the
feature to work, it will delay account activations.
M
L
Maya Johnson
All registered accounts will receive an email and a mailer with a temporary code will also be sent out with the July statement. If there are
any service
changes for
example a
start, a move,
or a stop of
service during
this period
from now until
the go-live
date will not
appear in the
new system.
M
H
Fatima Kalani
Support and maintain
the synchronization of
the databases until
the start of the project
in July.
We may need
to order some
extra
hardware. The
City Budget
will cover that.
L
M
Alex Patel
Evaluate and purchase any required
hardware by the deadline of June 30
th
so grant funds can be used.
With the current paper-
filling system, there is a concern that existing paper
maintenance requests might get lost.
M
L
Jack Martin
We need to prioritize the digitization of all existing paper maintenance requests.
The limited payment options may cause unhappy customers.
H
L
Mateo Costa
Let the customers know that more payment options may be implemented soon.
Key: L=Low, M=Medium, H=High
B. Gantt Chart
Please see the attached file.
C1. Earned Value Analysis
PAGE 2
MGT2_KKM1: Monitoring and Controlling
Monitoring and Controlling Template
Team
EV
AC
PV
CV
CPI
SV
SPI
System Requirement
s
Maya
$6,175.96
$6,800.00
$7,360.00
($624.04)
0.91
($1,184.04)
0.84
Utilities
Fatima
$4,616.48
$4,500.00
$5,808.00
$116.48
1.03
($1,191.52)
0.79
Code Enforcement
Alex
$4,123.20
$4,500.00
$5,760.00
($376.80)
0.92
($1,636.80)
0.72
Public Housing
Jack
$5,471.72
$5,350.00
$8,268.00
$121.72
1.02
($2,796.28)
0.66
Payment Processing
Mateo
$2,287.48
$2,950.00
$1,606.45
($662.52)
0.78
$681.03
1.42
Total
$22,674.84
$24,100.00
$28,802.45
($1,425.16)
4.66
($6,127.61)
4.43
C2. Earned Value Projections
Team
EAC
ETC
Est. Dur.
Est. Completion Date
System
Requirements
Maya
$10,129.60
$3,329.60
24
Apr 6
Utilities
Fatima
$17,087.38
$12,587.38
35
May 2
Code Enforcement
Alex Patel
$26,193.25
$21,693.25
53
May 26
Public Housing
Jack
$20,784.31
$15,434.31
35
May 2
Payment
Processing
Mateo
$42,815.67
$39,865.67
44
May 24
C3. Discussion of Earned Value Analysis and Projections
There are five project Teams. Two of those teams, Public Housing and Utilities with CPIs of 1.02 and 1.03 exceeded expectations in financial efficiency. The other three teams’ cost PAGE 3
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