BSBCRT411 Student Assessment Tasks.docx

BSBCRT411 APPLY CRITICAL THINKING TO WORK PRACTICES SMIC- BSBCRT411-Student Assessment Tasks-V1.1 Jan 2022 Page 1 of 20 STUDENT ASSESSMENT TASKS

Introduction The assessment tasks for BSBCRT411 Apply critical thinking to work practices are outlined in the assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course. Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the Business Works Student User Guide . The Student User Guide provides important information for you relating to completing assessment successfully. Assessment for this unit BSBCRT411 Apply critical thinking to work practices describes the skills and knowledge required to use advanced-level critical thinking skills in a professional context. This includes using methods of analysis, synthesis and evaluation. For you to be assessed as competent, you must successfully complete two assessment tasks:  Assessment Task 1: Knowledge questions – You must answer all questions correctly.  Assessment Task 2: Project – You must work through a range of activities and complete a project portfolio. SMIC- BSBCRT411-Student Assessment Tasks-V1.1 Jan 2022 Page 2 of 20

Cover Sheet-Assessment Task 1: Knowledge questions Student declaration To be filled out and submitted with assessment responses  I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).  I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.  I have correctly referenced all resources and reference texts throughout these assessment tasks. Student name Student ID number Student signature Date Assessor declaration  I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures. Assessor name Assessor signature Date Assessment outcome S NS DNS Resubmission Y N Feedback: Student result response  My performance in this assessment task has been discussed and explained to me.  I would like to appeal this assessment decision. Student signature Date SMIC- BSBCRT401-Student Assessment Tasks-V1.1 Jan 2022 Page 3 of 20

Assessment Task 1: Knowledge questions Information for students Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you:  review the advice to students regarding answering knowledge questions in the Business Works Student User Guide  comply with the due date for assessment which your assessor will provide  adhere with your RTO’s submission guidelines  answer all questions completely and correctly  submit work, which is original and, where necessary, properly referenced  submit a completed cover sheet with your work  avoid sharing your answers with other students. Assessment information Information about how you should complete this assessment can be found in Appendix A of the Business Works Student User Guide . Refer to the appendix for information on:  where this task should be completed  the maximum time allowed for completing this assessment task  whether or not this task is open book. Note : You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix C of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that. SMIC- BSBCRT401-Student Assessment Tasks-V1.1 Jan 2022 Page 4 of 20 i

Questions Provide answers to all of the questions below: 1. What are the characteristics of a critical thinker (List at least 5)? Five characteristics of a critical thinker are as follows;  Self confidence in own abilities to reason.  Able to understand the opinions of others.  Able of facing own biases, stereotype and egocentric tendencies.  Able to be well informed about things.  Able to ask questions with regard to wide range of issues. 2. List six skills needed for critical thinking. Six skills needed for critical thinking are listed below:  Observation  Research  Determining relevance  Curiosity  Inference  Identifying biases 3. Give three examples of situations where critical thinking can be used in the workplace. Three examples of situations where critical thinking can be used in workplace are listed below;  Being open to trying something new Suppose at a strategy brainstorming meeting someone gave an idea of generating leads for the sales team but other people may say we are doing good why should SMIC- BSBCRT401-Student Assessment Tasks-V1.1 Jan 2022 Page 5 of 20

we change but critical thinker seek more information about the new idea and would think why the idea is good and what can be a different method for increasing sales.  Determining the right course of action For example we can look at doctors and nurses who use there critical thinking skills to diagnose and start treatment as per the information given by the patients and based on their observation.  Controlling emotional response. 4. List four benefits of critical thinking in the workplace. Four benefits of critical thinking in the workplace are;  It encourage curiosity and enhance creativity  It reinforces problem solving ability  It is a skills for a lifelong and not just learning  It’s a multi-faceted practice. 5. Describe what can happen if you neglect to think critically A lot can happen if I neglect to think critically like it may cause me to do same mistake again and again. I may take bad decisions that can harm myself and a self-growth , and it may results in loss of opportunities, financial loss etc. 6. Provide one example of what can happen if you neglect critical thinking. The things that can happen if we neglect critical thinking is that we can take a wrong decision or can make an unwarranted assumptions that can harm a person or an organisation that can creates a huge loss of the company or a self-growth of person. 7. What is continuous improvement? The ongoing improvement of products, services or processes through incremental and breakthrough improvements is called continuous improvement. It is also called continual improvement. 8. Compare three different continuous improvement methodologies. 1. Total Quality Management (TQM): It involves continuous business improvements over a time period. It is focuses on customer and driven by team work. 2. Six Sigma Methodology: It determines the improvements by minimizing the end variations of the end product/service, while optimizing existing processes. 3. Lean Manufacturing: The continuous improvement of the processes is done by identifying value, mapping the value stream. Creating flow chart and by establishing the path. SMIC- BSBCRT401-Student Assessment Tasks-V1.1 Jan 2022 Page 6 of 20

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