IT Proposal_2_Chloe Kalsi

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Harvard University *

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Information Systems

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Dec 6, 2023

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IT Explorations | Start IT Up! | Proposal PROPOSE IT! October 21, 2021 RE: Response for Services for MySocial Solutions Dear Joy, Thank you so much for your interest in upgrading your IT department at MySocial Services. I have provided an outline below to accomplish your requests in the most efficient way possible. OVERVIEW AND SUMMARY I’ve gathered information from various websites and will be discussing and comparing them in easy-to-read information sections outlined below. IT in Small Businesses When new technologies are released, they may not work well with older systems or applications. I see as your website was designed over 10 years ago; it is lacking web 3.0 functionality. Websites are advertising for your business, but they can also allow you to accomplish more tasks by incorporating Web 3.0 features. Without this, it can lead to data duplication, having to look for information in multiple places, and other complications. In small businesses, thorough planning prior to implementation can help minimize these issues. We will include strategic IT planning. IT and business leaders are frequently disconnected. Leaders see the big picture, but they don't always collaborate with IT to ensure they can achieve their objectives without being hampered by technology. IT in Large Businesses Currently, cloud deployment is the norm, not the exception. It is being used by all organizations in the IT industry to perform a wide range of tasks such as data backup, disaster recovery, email, virtual desktops, software 1

IT Explorations | Start IT Up! | Proposal development, and testing. Rather than owning or purchasing physical data centers and services, one can use a cloud provider to access services such as computing power, storage, and databases. However, there are several issues and concerns associated with cloud computing, such as cost, service provider reliability, downtime, data overload, password, security issues, and, most importantly, data privacy. Large businesses struggle with these issues, more than small businesses would. When small businesses have these issues, they may struggle with possible downtime whereas, larger businesses may face security and privacy issues. SUPPORTING WEBSITES AND CLOUD COMPUTING IT Profession Needed We can provide full time web maintenance to keep track of everything related to a website. Webmasters are important for both small and large businesses. They keep track on its search engine performance, usefulness, speed, and design. Webmasters maintain track of content, campaigns, and marketing activities as well. They are also in charge of the site's technical features, such as performance and capacity, which are measurements of a website's speed and capacity to handle traffic. They oversee the appearance and operation of the website or interface. Web Site Administration With our Web Design Team in house, we can develop, design, and code websites and web pages, many of which include text, audio, images, graphics, and video clips. We can oversee the design and layout of a website or online pages. It may also refer to creating a fresh new website or upgrading an existing one. While part time Web administrators design, develop, maintain and troubleshoot websites. We can above all else provide this solution for your company 24/7 and provide a secure and efficient user experience. I also recommend implementing security procedures, changing programs, generating backups, addressing software problems, upgrading material, and other tasks may fall under this category. 2

IT Explorations | Start IT Up! | Proposal SaaS and Cloud Support Our SAAS Cloud computing service has some good factors when it comes to large and small businesses. For small businesses cloud computing could be a problem in terms of downtime for them. Cloud computing makes small businesses rely on the reliability on the internet connection. Meaning when it goes offline you go offline. However, for your size of business it has some good benefits such as reliable disaster recovery and backup solutions. On the other hand, large businesses may face security issues. This could be a potential problem because of the lack of resources/expertise. Another issue is you are unable to see the exact location where your data is being stored or processed. But the good outweighs the bad in the case of your company. We can ensure the best reliability rate at 99.9% uptime and least down time for your business operations. SECURITY RISKS AND LEGAL IT-Related Security Risks Let’s discuss security and malware attacks. If you have not experienced this, its great news, but I do recommend you plan for this in advance to make sure you keep the trust of your customers in the future. What is a malware attack? A malware attack is a type of cyberattack in which malware (usually malicious software) performs unau theorized actions on the victim's system. We can train your employees about how to avoid malware attacks by training users to not download and run unknown software. Training is included with our service. Cyber security helps prevent malware attacks and protects systems from cyber-attacks. Cyber security is a must when it comes to small and large businesses alike and decreases the chances of cyber-attacks. Having cyber security means you do not have to worry later because this security hole is already plugged up in advance. If something should happen, we can have protocols in place to quickly rectify the situation and get your business 3

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