WEEK 2 Mini Case

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School

Wilmington University *

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Course

IST-7020

Subject

Information Systems

Date

Dec 6, 2023

Type

docx

Pages

3

Uploaded by ChiefDiscovery12614

WEEK 2 – MINI CASE Way Out Bikes Task 1: Develop questions to ask Way Out’s owner to help her conduct a SWOT analysis. Explanation: In this task, you need to create a set of questions that will enable the owner of Way-Out Bikes to assess the company's strengths, weaknesses, opportunities, and threats. For example: Strengths : What expertise and services do you offer that competitors don't? What positive feedback have you received from customers? Weaknesses: Are there areas where customers frequently complain? What internal processes are challenging or inefficient? Opportunities: Are there emerging trends or technologies that could benefit your business? Are there untapped customer segments you could target? Threats: What are the major challenges facing your industry? Are there competitors entering the market? What economic factors might affect your business negatively? Task 2: How could a mission statement help Way Out? Explanation: Here, you need to explain the importance of a mission statement for Way-Out Bikes. A mission statement clarifies the purpose of the business, its values, and its goals. It provides a sense of direction and can help in aligning the company’s activities with its objectives. For Way-Out Bikes, a well-crafted mission statement can emphasize its commitment to expert advice, customer satisfaction, and unique bicycle selections, setting the tone for the business’s identity and customer interactions. Task 3: What are the critical success factors for Way Out? Explanation: Critical success factors (CSFs) are elements that are crucial for the business's success. For Way-Out Bikes, CSFs could include factors like knowledgeable staff, personalized customer service, effective inventory management, and strong relationships with suppliers. Explaining these factors and their significance in the context of Way-Out Bikes' business model is the goal of this task.
Task 4: What questions would you ask the owner to help her develop a business case for an information system? Explanation: To assist the owner in developing a business case for an information system, you need to formulate questions that probe into the specific needs and objectives of Way-Out Bikes. For example: 1. What specific challenges are you facing that you believe an information system could address? 2. How do you expect an information system to improve customer satisfaction and retention? 3. What features or functionalities do you envision in the information system? 4. What is your budget for implementing and maintaining the system? The Friday IT Staff Meeting Task 1: Provide three sample questions to determine whether a project has technical feasibility. Explanation: In this task, you need to suggest three questions that assess the technical feasibility of a project. Technical feasibility evaluates if the project can be developed with the existing technology and expertise. Sample questions could include: 1. Does the project require specialized technical skills or knowledge that our team currently lacks? 2. Are there existing technologies or software solutions available that align with the project's requirements? 3. Is the project technically compatible with our current infrastructure and systems? Task 2: Provide three sample questions to determine whether a project has operational feasibility. Explanation: Operational feasibility assesses whether the proposed project aligns with the organization’s policies, procedures, and objectives. Sample questions could include: 1. Will the project disrupt current business operations? If yes, how can these disruptions be minimized or managed? 2. Does the project align with the company's long-term goals and strategies? 3. Are there potential resistance or challenges from employees or stakeholders in adopting the changes proposed by the project?
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