CSS110 Externship Journal 5

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Computer Systems Institute, Charlestown *

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MK150

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Information Systems

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Dec 6, 2023

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docx

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CSS110: Customer Relationship Management - Externship Journal 5 Instructions for Journal Entries: Part 1 Journal Entry Describe some of the key events, decisions, responsibilities, challenges, and issues that occurred during the prior week at your job. You can talk about customer successes, how you may have dealt with a difficult situation, interactions with your co-workers and supervisors, success stories, highs and lows, problems and concerns, and provide at least one example of something you have learned or became better at doing over the course of the week. Part 2 Discussion Questions Write a response to the discussion questions below. It is time to reflect on this quarter’s externship experience. Describe what new skills you have gained since you started this externship. Provide details on what you enjoyed most about your externship, and what you enjoyed least about your externship. Which lessons in this class have you learned that you have found useful in your externship or would like to use in future? IMPORTANT : Please provide as much detail as possible. You will not be given credit if your answers are incomplete. You should make it a point throughout your work week to take notes so that it will be easier for you to write your journal entries. Submit both Part 1 and Part 2 of your journal entry (at least 3 paragraphs) to Externship Journal 5 in Moodle.

FOR INSTRUCTOR USE ONLY Grading Rubric Grading accepts a start value of 100. Points will be deducted for failure to fully complete or meet the stated requirements. Grading: 90-100 = Represents work of superior quality (A); 80-89 = Represents work of good to very good quality (B); 70-79 = Represents adequate command of class content (C); 69 and below = Represents work that shows a need for development or improvement (F); 0 = Represents plagiarized work (F). CSS110: Customer Relationship Management Student: Instructor: Date: Externship Journal 5 Description of requirements Possible Points Your Points Part 1: Journal Entry reflects an original response describing some of the key events, decisions, responsibilities, challenges, and issues that occurred during this week at your job. 25 Part 1: Provided at least one example of something you have learned or became better at doing over the course of the week. 20 Part 2: Described what new skills you have gained since you started this externship. 15 Part 2: Provided details on what you enjoyed most about your externship, and what you enjoyed least about your externship. 15 Part 2: Which lessons in this class have you learned that you have found useful in your externship or would like to use in future? 15 Submitted 3-paragraph minimum 10 TOTAL 100 YOUR SCORE : ________ Instructor Comments :

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