BSBINS304_TL_Student Workbook 2023

Student workbook BSBINS304 Process and maintain information resources

TAFE NSW would like to pay our respect and acknowledge Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of the Land, Rivers and Sea. We acknowledge and pay our respect to Elders, past, present and emerging of all Nations. Version: 28042022 Date created: 16 December 2021 For queries contact: Technology and Business Services Ultimo © TAFE NSW 2022 RTO Provider Number 90003 | CRICOS Provider Code: 00591E This resource can be found in the TAFE NSW Learning Bank. The content in this document is copyright © TAFE NSW 2022 and should not be reproduced without the permission of TAFE NSW. Information contained in this document is correct at time of printing: 04 January 2024. For current information please refer to our website or your teacher as appropriate.

Contents Getting started .................................................................................................................... 4 What will I learn by completing this workbook? .................................................................... 5 What resources will I need? ................................................................................................... 6 Icon legends ............................................................................................................................ 8 Topic 1: Undertake information processing tasks ................................................................. 9 Overview ............................................................................................................................... 10 Label and protect information ............................................................................................. 11 Check outsourced shelf-ready items for processing ............................................................ 17 Identify details of information resources ............................................................................. 24 Identify issues with processing systems and procedures ..................................................... 26 Key learnings ........................................................................................................................ 30 Topic 1: Check your knowledge ............................................................................................ 31 Topic 2: Arrange resources to facilitate access ................................................................... 34 Overview ............................................................................................................................... 35 Check and organise information resources .......................................................................... 35 Arrange and shelve resources .............................................................................................. 37 Identify and follow safety procedures when handling resources ........................................ 50 Key learnings ........................................................................................................................ 55 Topic 2: Check your knowledge ............................................................................................ 56 Topic 3: Monitor resources ................................................................................................ 58 Overview ............................................................................................................................... 59 Check resource arrangement and report missing or damaged resources ........................... 59 Undertake maintenance and repairs and refer unresolved repairs to your supervisor ....... 61 Key learnings ........................................................................................................................ 68 Topic 3: Check your knowledge ............................................................................................ 69 Answers and feedback for practice activities ..................................................................... 73 Appendices ....................................................................................................................... 87 Image attributions ............................................................................................................. 88 Document name: BSBINS304_TL_StdWkbk © TAFE NSW 2022

Getting started Document name: BSBINS304_TL_StdWkbk © TAFE NSW 2022

What will I learn by completing this workbook? This workbook covers the unit of competency BSBINS304 – Process and maintain information resources . Successfully completing this unit will give you the skills and knowledge to locate, check, record, store and maintain multimedia, digital and print-based information. In this workbook, you will learn:  how to undertake information process tasks  how to arrange resources to facilitate access  how to monitor resources. Each topic includes opportunities to check your progress and understanding as well as activities that will prepare you to complete the formal assessments. There are three topics to complete within this workbook. They are: 1. Undertake information process tasks. 2. Arrange resources to facilitate access. 3. Monitor resources. Alright, let’s get started! Important note for students The Azure Beach Public Library has been referred to as the simulated organisation throughout this student workbook. If you are studying at a campus in a classroom, your teacher will advise you which simulated organisation to refer to when working on this unit. Document name: BSBINS304_TL_StdWkbk © TAFE NSW 2022