1

.docx

School

Brigham Young University *

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Course

110

Subject

Information Systems

Date

Jan 9, 2024

Type

docx

Pages

Uploaded by CorporalNeutron3331

What is a common and popular framework for designing excellent goals?  STAR  CRM  SMART Correct SMART stands for Specific, Measurable, Actionable, Relevant, and Timely.  ICE What classifies a group of people according to opinions, beliefs, values, attitudes, and interests?  psychographics Correct  demographics  segmentation  pseudographics Why should you create customer personas?  It's an important first step in evaluating customer demographics and psychographics.  It helps you understand what KPIs to establish.  It helps you understand how to align your messaging to your customer segments. Correct  It helps you understand specifically which metrics you will need to capture.

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