Week 6 Movie FLight 93 M

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School

Azusa Pacific University *

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561

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Management

Date

May 21, 2024

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docx

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4

Uploaded by DukeGalaxy9648

1 Week 6: Movie Analysis Flight 93 MGMT 561: Managing Teams and Conflict Professor: Mark Morales April 21, 2024
2 Analyze the leadership techniques which occurred in the air traffic control center. What were the contributing factors? Leadership in the air traffic control center is highlighted through directives and clear communication as seen in the video. For instance, the exchange "you must be Leroy Homer Kevin doll nice to meet you so we get started horny ladies can you say I took flight" indicates the initiation of formal roles and the setting of a professional tone (Flight 93, 2020). Additionally, the process of checking and confirming the flight's readiness emphasizes systematic protocols, which are crucial under high-pressure conditions as noted: "flight instructions check personalization checked and said for San Francisco radio and radar checked on stambha left and right engine hydraulic" (Flight 93, 2020). Which factors were present in air traffic control center communications? Which factors were present in communications between air traffic control and the coordinating agencies? Communication within the air traffic control center is vital for maintaining safety and ensuring that all operations proceed correctly. The film demonstrates this through the meticulous confirmation of technical details, "transponder responder on fire warning panel check left and right electric hydraulic oxygen secure great aw crap," which showcases the rigorous checks that are part of standard communication protocols to prevent errors during flight operations (Flight 93, 2020). Compare the factors present in groupthink to the ‘this cannot be a highjack’ mindset. The video reveals the communication between air traffic control and external agencies which is critical during emergencies, as shown when coordination is maintained despite potential crises: "American one one Boston Center" (Flight 93, 2020). This example highlights the reliance on established communication lines to manage situations effectively and maintain operational integrity across different agencies. Which factors lead to groupthink? How could groupthink have been avoided? List and analyze. The phenomenon of groupthink can significantly impact decision-making processes, particularly in high-stress environments like air traffic control. Groupthink leads to a lack of critical questioning and conformity to a potentially flawed group consensus. In the context of the scenario, such a mindset might manifest as initial denial of a hijacking scenario, thereby delaying effective response. This aligns with theories discussed in the Group think document that emphasize the dangers of groupthink in crisis situations (Lehrer, 2012). With focus on the ‘rules of engagement’ and ‘shot-down authority,’ identify the factors contributing to the lack of authority and decision-making portrayed in the film. Groupthink is often facilitated by a strong conformity pressure within a group. Avoiding groupthink requires fostering an environment where dissent is not only allowed but encouraged. Strategies include promoting open dialogue and ensuring that all group members feel their input
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