HR 2 Session 2 case study

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Colorado Christian University *

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311A

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Management

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Feb 20, 2024

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docx

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Session 2: Case Study By: Halle Ross Colorado Christian University HRM-311A 8/6/2023
Session 2: Case Study Lisa knew little about setting up a new compensation plan. Based on what you learned here in Dessler, G. (2017) what would you tell her if she asked, “How do I set up a new compensation plan for the Hotel Paris?” Lisa should follow the six necessary steps to set up a compensation plan. These steps include analyzing a pay philosophy, examining competitor pay, setting an hourly rate or salary, creating the pay details, making pay raises, and choosing payroll software. Step 1, analysis a pay philosophy, Lisa should consider the compensation package the hotel will offer its employees. Other details include employee bonuses, incentives, and benefits should be included during this step during compensation planning. Step 2, examining competitor pay, Lisa can look into what competing hotels are paying their employees. This ensures that Hotel Paris employees will be adequately compensated compared to other companies. During Step 3, setting hourly pay/salary, Lisa will be able to specify payment to be either hourly or salary pay. Step 4, creating the pay details, Lisa will be able to define various aspects of the compensation plan during this stage. She should do this in a way that improves employee satisfaction and assists the hotel in meeting its target goals. Step 5, pay raises, Lisa can create guidelines for bonuses and pay increases so they are consistent through the hotel’s various departments. Step 6, choosing a payroll software, Lisa will examine the cost and efficiency of multiple payroll software and choose the most efficient one. This is the final step in creating an effective compensation plan. Would you suggest that Hotel Paris implement a competency-based pay plan for its non- managerial staff? Why or why not? Outline what they need to do for one.
I think it’s essential to implement a competency-based pay plan, even for non-managerial staff. People should be compensated based upon their skills, abilities, and expertise. This helps increase employee morale which maximizes efficiency for the hotel. A competency-based pay plan creates motivation, contributes to business culture, and creates long term employee relationships. This prevents the company form spending unnecessary money on the recruiting and hiring process. The hotel can create a competency-based pay plan by identify available job positions, determining each job task/role, creating team objectives, conducting performance evaluations, and assessing employee’s skill levels to determine an appropriate pay range. The hotel will pay employees based on their skills and abilities to produce. Devise a ranking job evaluation system for the Hotel Paris’s non-managerial employees (housekeepers, valets, front-desk clerks, phone operators, wait staff, groundskeepers, and security guards) and use it to show the worth of these jobs relative to one another. Managers and other non-managerial employees who might be specific for implementing regulations should be included in the Hotel Paris’ required method. In order to reach their goals, the guests’ needs must be met by knowledgably and skilled workers. Maintaining long term relationships with customers can lead to increased income and profitably. They should hire customer service-oriented individuals who can meet the hotel’s demands and take effort to make sure goals are met, no matter what job position they are hiring for (managerial and non- managerial).
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