Section 12 Mental Health Services
.pdf
keyboard_arrow_up
School
South Texas College *
*We aren’t endorsed by this school
Course
SOCW-238
Subject
Management
Date
Apr 3, 2024
Type
Pages
4
Uploaded by SuperHumanRabbit4223
Section 12. Case Management & Case Work As we have discussed Generalist Social Work, let us look at Case Management. What is the definition of a case manager and their role in the social work field? According to the NASW, they define case management is a process to plan, seek, advocate for, and monitor services from different social services or health care organizations and staff on behalf of a client. So, what does this mean? Once the case manager establishes a relationship with the client, he/she will gather information about the client's nature of mental health, needs, and strengths. Once a plan is developed, and implementation of the case management intervention begins. Since there was a need for quality services for the client, the social worker monitors the client to ensure that services are respected. As the case manager sees the client no longer needs assistance, the social worker will terminate services and close the case. So, why is case management so important in social work? Case managers help the client and their support system, evaluates and understand options, determine the best plan to meet the client's needs, and implement action to achieve goals, interests, and expectations. The basic levels involved with case management include intake, assessment, planning, implementation, monitoring, and evaluation to successfully achieve the client's desired outcome. Before we further discuss the necessary case management levels, we should look at the case manager's role and how they help their clients. The question we ask is, what does a Case Manager do? Case managers work toward improving the clients' life and needs. Case managers work with the client; they also work with the client's family, community members, and other health professionals to address their specific and individual needs. The case manager's responsibility is to make sure the client has the resources needed to meet their goal. As case managers are health
professionals, they must also advocate for their clients, as these individuals are often not able to advocate. As case managers assist their clients, they must consider the client's values, cultural and religious beliefs. The case manager must consider any applicable state and federal laws, current practice guidelines, and obligations and requirements from health insurance. They must document all information relevant to the client, create a log for legal protection, for the safety and well being of the case manager and the client. A word that comes to mind on the roles and responsibilities of a case manager is coordination. These accomplished professionals act as brokers between stakeholders and health care providers to put clients in the best possible position for success. A successful case manager's skills and attributes consist of a high degree of empathy, organizational skills, advocacy skills, communication skills, patience, and adaptation. Now, let us talk about the four levels of case management. The first one will be the intake. Intake is the foundation for all other steps that follow. In this step, the case manager gathers as much information as possible. By creating an accurate picture of the client's current situation, the client's information, at this stage, and the needs are made quite clear. The information gathered at the first level; Intake begins to organize and take form in level two - needs assessment. In level two, the case manager assesses all of the information at their disposal. Then, they develop an understanding with the client about what their needs and goals are. The needs assessment level gives the client an idea of what the road may look like to achieving those needs and goals. In level three, service planning, particular tasks, and objectives identified will help the client move toward their goal. The case manager puts together a plan that considers all of the first two levels' information. The plan is to input from the client's support system and their other health providers.
Your preview ends here
Eager to read complete document? Join bartleby learn and gain access to the full version
- Access to all documents
- Unlimited textbook solutions
- 24/7 expert homework help
Related Questions
Tamara has requested your help in choosing a disability policy. She has been a successful trial attorney for 10 years and wants a policy that will pay a disability benefit if she can no longer work as a trial attorney, even if she is able to work in some other capacity in the legal profession. Which of the following disability definitions will provide this benefit?
A)The enhanced own occupation definition
B)The own occupation definition
C)Reimbursement occupation definition
D)The modified any occupation definition
arrow_forward
Describe the case management role(s) employed by an organization.
arrow_forward
In August 2016, Ryan Lochte, the winner of 12 Olympic medals, publicly claimed that he wasbeing held up at gunpoint while competing at the Rio Olympic Games in 2016. CCTV later provedthat story was fabricated, resulting in a 10-month ban bestowed on Ryan Lochte.
Use the following questions to guide your analysis of the Case Study above and to include thesuggested areas of analysis:
2. An analysis of the case which does the following(a) Defines crisis management and identifies the key phases of crisis management.(b) Discusses how public relations models are applicable to this sport setting and ways thatpublic relations is employed to manage media relations.(c) Appraises how the situation was managed by the athlete in the public sphere and how thesituation was managed, based on its successes or failures.
arrow_forward
To comply with managed care organization standards, what is the health care organization's administrative role?
arrow_forward
Is the person a qualified individual with a disability?
Yes, No or MaybeTodd broke his leg when he fell down the stairs at work. He can’t work at all for four weeks, then after that he can return to work, but he will not be able to take the stairs again for three or four more months and someone will have to drive him to court. Penny has been a guest room attendant for 25 years. About 3 years ago, she started having low back pain, but she kept working. Now her doctor says she can’t lift more than 5 pounds or bend over frequently any more due to her chronic back condition, so she can’t be a guest room attendant any more. Garlen is applying for a job as front desk agent. He has three years experience in the same job at another hotel. Because of an old back injury from falling off a balcony, Garlen is unable to stand for more than ten minutes at a time. He can do the job, but he will need a chair or stool to use while he’s working. It was no problem at his last job.Ginga is a night auditor…
arrow_forward
FACTS:
The Chairman of the Board of Directors of Jonadel Corporation has proposed that all managerial positions be included in the corporate job evaluation program. The idea came from several friends in other companies of the Chamber of Commerce and Industries where he is a member of the Board of Directors. The inclusion of managerial positions in other company’s job evaluation programs has been found successful and helpful. There are differences in the pay systems based on the job evaluation in these companies where the chairman is and has the greatest shares of stocks.
In one of the special meetings of the Board of Directors, he proposed the idea to the Chief Operating Officer. The Chief Operating Officer said that the programs be held in abeyance until he had consulted his line and operating managers who will be affected by the changes due to the job evaluation system that will be implemented.
In the meeting called by the Chief Operating Officer, most of the managers opposed the…
arrow_forward
Evaluate on the Process for Conducting a Case Study.
arrow_forward
In Florida, claim payments must be made to an insured under an individual Disability policy AT LEAST:
O A.
weekly
O B.
O C.
OD.
biweekly
monthly
quarterly
board
arrow_forward
Sub - Management
What are some common types of consumer complaints, and how can they be resolved?
arrow_forward
The spike in the number of COVID-19 cases in Ghana has drawn the attention of government and other stakeholders on the need to deploy more contact tracers to identify potential and actual COVID-19 victims. As a student of human resource management, which training method(s) or technique(s) would you recommend to government to use in training the contact tracers. Provide justifications to support your choice(s).
arrow_forward
How would you use the IRAC method to answer this case study?
Jim offered to buy James’s Porsche motor vehicle. Jim gave James 2 weeks for an answer. Two days after, Jane offered to sell her Porsche motor vehicle to Jim for which he was very excited to purchase because she had the latest model. Jim called James and told him personally that he is no longer interested in purchasing his Porsche. James is very upset, because he was keen to sell. He is of the view that Jim cannot withdraw his offer because the two weeks has not elapsed. He knows that you are a business law student at Open Campus and sought your advice on the matter. Advise James.
Will your answer be the same, if Jim failed to communicate to James within the two weeks that he no longer is interested in purchasing James’s Porsche motor vehicle and James accepted on the last day of the end of the two weeks?
arrow_forward
Describe an example of case management role(s) employed by an organization.
arrow_forward
4
arrow_forward
Is this case exempt status of executive, professional, or administrative jobs? Is the job exempt or non-exempt? Why or why not?
John Krauss was employed by National Bank for two years as an underwriter. As an underwriter, Kraussevaluated whether to issue loans to individual loan applicants by referring to a set of guidelines, knownas the Credit Guide, provided to him by the bank. The Guide specified how underwriters shoulddetermine loan applicant characteristics such as qualifying income and credit history. It also instructedunderwriters to compare such data with criteria set out in the Guide. The Guide contained standards forwhat qualified a loan applicant for a particular loan product. National Bank also provided supplementalguidelines and product guidelines with information specific to individual loan products. Krauss wasexpected to evaluate the applications using the Credit Guide and approving the loan if it met thestandards set. As such, he had no interactions with applicants…
arrow_forward
Student list the legal/ethical considerations in case management process including duty of care, confidentiality, worker’s and client’s roles and responsibilities, client’s rights, professional boundaries, the storing of information.
Please base answer on australian casemanagent process
arrow_forward
Topic: Case Management
What steps may case managers take to ensure that the case plan reflects the needs identified during
the initial assessment?
arrow_forward
How would I work to ensure the existence of a process that will advise patients or others served of the rights, opportunities, responsibilities, and risks regarding available healthcare services.
arrow_forward
1.justify why a caregiver should consider themselves patient advocates?
arrow_forward
Elaborate on any two (2) limitations or pitfalls of a case study.
arrow_forward
1. What are the major differences in Government Sourcesand Managed Care Source?
2. Explain the two types of disbursements for services.
arrow_forward
what is the history and evolution of the administrative support career?
what are common characteristics of the careers in the administrative support career?
arrow_forward
how to write case study report
arrow_forward
What is the purpose of default notices and how are they used for reporting safety issues in the workplace?
arrow_forward
discuss the key differences between conventional case management & disease management.
arrow_forward
Describe the intended objectives of the Patient Safety and Quality Improvement Act of 2005.
Define the term “Patient Safety Work Product” and describe why this definition is critical to the risk manager seeking to protect information from legal discovery
Describe two circumstances in which the privilege and confidentiality protections afforded to patient safety work product may not apply.
arrow_forward
SEE MORE QUESTIONS
Recommended textbooks for you
Understanding Business
Management
ISBN:9781259929434
Author:William Nickels
Publisher:McGraw-Hill Education
Management (14th Edition)
Management
ISBN:9780134527604
Author:Stephen P. Robbins, Mary A. Coulter
Publisher:PEARSON
Spreadsheet Modeling & Decision Analysis: A Pract...
Management
ISBN:9781305947412
Author:Cliff Ragsdale
Publisher:Cengage Learning
Management Information Systems: Managing The Digi...
Management
ISBN:9780135191798
Author:Kenneth C. Laudon, Jane P. Laudon
Publisher:PEARSON
Business Essentials (12th Edition) (What's New in...
Management
ISBN:9780134728391
Author:Ronald J. Ebert, Ricky W. Griffin
Publisher:PEARSON
Fundamentals of Management (10th Edition)
Management
ISBN:9780134237473
Author:Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
Publisher:PEARSON
Related Questions
- Tamara has requested your help in choosing a disability policy. She has been a successful trial attorney for 10 years and wants a policy that will pay a disability benefit if she can no longer work as a trial attorney, even if she is able to work in some other capacity in the legal profession. Which of the following disability definitions will provide this benefit? A)The enhanced own occupation definition B)The own occupation definition C)Reimbursement occupation definition D)The modified any occupation definitionarrow_forwardDescribe the case management role(s) employed by an organization.arrow_forwardIn August 2016, Ryan Lochte, the winner of 12 Olympic medals, publicly claimed that he wasbeing held up at gunpoint while competing at the Rio Olympic Games in 2016. CCTV later provedthat story was fabricated, resulting in a 10-month ban bestowed on Ryan Lochte. Use the following questions to guide your analysis of the Case Study above and to include thesuggested areas of analysis: 2. An analysis of the case which does the following(a) Defines crisis management and identifies the key phases of crisis management.(b) Discusses how public relations models are applicable to this sport setting and ways thatpublic relations is employed to manage media relations.(c) Appraises how the situation was managed by the athlete in the public sphere and how thesituation was managed, based on its successes or failures.arrow_forward
- To comply with managed care organization standards, what is the health care organization's administrative role?arrow_forwardIs the person a qualified individual with a disability? Yes, No or MaybeTodd broke his leg when he fell down the stairs at work. He can’t work at all for four weeks, then after that he can return to work, but he will not be able to take the stairs again for three or four more months and someone will have to drive him to court. Penny has been a guest room attendant for 25 years. About 3 years ago, she started having low back pain, but she kept working. Now her doctor says she can’t lift more than 5 pounds or bend over frequently any more due to her chronic back condition, so she can’t be a guest room attendant any more. Garlen is applying for a job as front desk agent. He has three years experience in the same job at another hotel. Because of an old back injury from falling off a balcony, Garlen is unable to stand for more than ten minutes at a time. He can do the job, but he will need a chair or stool to use while he’s working. It was no problem at his last job.Ginga is a night auditor…arrow_forwardFACTS: The Chairman of the Board of Directors of Jonadel Corporation has proposed that all managerial positions be included in the corporate job evaluation program. The idea came from several friends in other companies of the Chamber of Commerce and Industries where he is a member of the Board of Directors. The inclusion of managerial positions in other company’s job evaluation programs has been found successful and helpful. There are differences in the pay systems based on the job evaluation in these companies where the chairman is and has the greatest shares of stocks. In one of the special meetings of the Board of Directors, he proposed the idea to the Chief Operating Officer. The Chief Operating Officer said that the programs be held in abeyance until he had consulted his line and operating managers who will be affected by the changes due to the job evaluation system that will be implemented. In the meeting called by the Chief Operating Officer, most of the managers opposed the…arrow_forward
- Evaluate on the Process for Conducting a Case Study.arrow_forwardIn Florida, claim payments must be made to an insured under an individual Disability policy AT LEAST: O A. weekly O B. O C. OD. biweekly monthly quarterly boardarrow_forwardSub - Management What are some common types of consumer complaints, and how can they be resolved?arrow_forward
- The spike in the number of COVID-19 cases in Ghana has drawn the attention of government and other stakeholders on the need to deploy more contact tracers to identify potential and actual COVID-19 victims. As a student of human resource management, which training method(s) or technique(s) would you recommend to government to use in training the contact tracers. Provide justifications to support your choice(s).arrow_forwardHow would you use the IRAC method to answer this case study? Jim offered to buy James’s Porsche motor vehicle. Jim gave James 2 weeks for an answer. Two days after, Jane offered to sell her Porsche motor vehicle to Jim for which he was very excited to purchase because she had the latest model. Jim called James and told him personally that he is no longer interested in purchasing his Porsche. James is very upset, because he was keen to sell. He is of the view that Jim cannot withdraw his offer because the two weeks has not elapsed. He knows that you are a business law student at Open Campus and sought your advice on the matter. Advise James. Will your answer be the same, if Jim failed to communicate to James within the two weeks that he no longer is interested in purchasing James’s Porsche motor vehicle and James accepted on the last day of the end of the two weeks?arrow_forwardDescribe an example of case management role(s) employed by an organization.arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
- Understanding BusinessManagementISBN:9781259929434Author:William NickelsPublisher:McGraw-Hill EducationManagement (14th Edition)ManagementISBN:9780134527604Author:Stephen P. Robbins, Mary A. CoulterPublisher:PEARSONSpreadsheet Modeling & Decision Analysis: A Pract...ManagementISBN:9781305947412Author:Cliff RagsdalePublisher:Cengage Learning
- Management Information Systems: Managing The Digi...ManagementISBN:9780135191798Author:Kenneth C. Laudon, Jane P. LaudonPublisher:PEARSONBusiness Essentials (12th Edition) (What's New in...ManagementISBN:9780134728391Author:Ronald J. Ebert, Ricky W. GriffinPublisher:PEARSONFundamentals of Management (10th Edition)ManagementISBN:9780134237473Author:Stephen P. Robbins, Mary A. Coulter, David A. De CenzoPublisher:PEARSON
Understanding Business
Management
ISBN:9781259929434
Author:William Nickels
Publisher:McGraw-Hill Education
Management (14th Edition)
Management
ISBN:9780134527604
Author:Stephen P. Robbins, Mary A. Coulter
Publisher:PEARSON
Spreadsheet Modeling & Decision Analysis: A Pract...
Management
ISBN:9781305947412
Author:Cliff Ragsdale
Publisher:Cengage Learning
Management Information Systems: Managing The Digi...
Management
ISBN:9780135191798
Author:Kenneth C. Laudon, Jane P. Laudon
Publisher:PEARSON
Business Essentials (12th Edition) (What's New in...
Management
ISBN:9780134728391
Author:Ronald J. Ebert, Ricky W. Griffin
Publisher:PEARSON
Fundamentals of Management (10th Edition)
Management
ISBN:9780134237473
Author:Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
Publisher:PEARSON