MGT2037 _Week 2 Project_ Lewis_A

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South University, Savannah *

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2037

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Management

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Jan 9, 2024

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1 Managerial Decision-Making Arthur Lewis II South University MGT2037: Principles of Management Professor (or Dr.) Sara Maddox 11/5/2023
2 Managerial Decision-Making Managerial decision-making is a critical concept in management studies, concerned with the process of selecting a specific course of action among several alternatives (Northouse, 2018). Averagely, managers make countless decisions daily, each with varying implications on organizational performance. This essay will focus on the decision-making process of Walmart CEO Doug McMillion, based on the intricacies and insights gained from assigned reading concepts and theories. Manager Selection Our selected manager for this discourse is Walmart CEO Doug McMillon. McMillon's executive decisions steer one of the largest corporations in the world. His actions reflect the efficiency of the decision-making process that he and his team employ, especially in solving ethical dilemmas. I chose this manger, expertise and experience CEOs and managers typically bring a wealth of experience and expertise in managing and leading organizations, which can be invaluable in guiding your company. Strategic Vision with effective CEOs and managers often possess a strong strategic vision and the ability to set clear goals and direction for the organization. Leadership Skills they are skilled at leading teams, making important decisions, and driving results, helping your company achieve its objectives. Assessment of Decision-Making Strengths One of McMillion's key strengths in decision-making is his ability to embrace versatility and innovation (Walmart, 2016). He recognizes rapid advancements in digital technologies and leverages those to enhance customer experiences. His decision to invest heavily in e-commerce
3 and digital platforms resulted in a significant expansion in the company's customer base and the improvement of its competitive position (Northouse, 2018). Assessment of Decision-Making Weaknesses Conversely, McMillion has been critiqued for his inability to address labor-related issues effectively. Despite several steps taken to enhance employee welfare such as wage increment, persistent issues like low pay and poor working conditions indicate a weakness in decision- making (Northouse, 2018). Track Record for Ethical Decision Making Throughout his tenure, McMillion has proven his commitment to ethical decision-making. His drive to boost Walmart’s sustainable practices, as well as the focus on the fair treatment of employees, has been commendable (Walmart, 2016). Despite criticisms, his proactive approach to improving work conditions displays high ethical standards. Recommendations for Management Performance Improvement Employee Wages and Benefits Enhance compensation packages. It includes raising the minimum wage, offering better benefits, and providing opportunities for career advancement (Schwartz, 2014). Work-Life Balance, strive to maintain a healthy work-life balance for employees by implementing flexible scheduling and addressing issues related to overtime and time off (Schwartz, 2014). Employee Training and Development invest in continuous training and development programs to equip employees with skills for future career growth and to improve customer service (Schwartz, 2014).
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