PO1002_

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Walden University *

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PO1002

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Management

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Jan 9, 2024

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docx

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Uploaded by ElderTank4434

PO1002 Assessment Template Date: Walden University, CBE Personal and Organizational Leadership, Team and Organizational Development, Explain the importance of leadership in developing teams and organizations

The Secret to Building a Connected Team Defining Emotional Intelligence and Social Intelligence Emotional intelligence encompasses a set of cognitive skills that involve identifying, understanding, and managing one's own emotions while also having the capacity to perceive and influence the emotional experiences of others (Lebow, 2021). This includes self-regulation, which involves recognizing and labeling one's own emotions. Furthermore, emotional intelligence entails using emotions to enhance cognitive processes like critical thinking and problem-solving. Additionally, it involves effectively managing emotions by regulating one's emotional responses and providing support and comfort to others. Social intelligence refers to an individual's ability to navigate intricate social environments and proficiently establish successful relationships (Morin, 2020). The concept encompasses comprehending social dynamics and the possession of aptitudes to engage in cautious behavior during human interactions. This entails being sensitive to the emotions, intentions, and motivations, as well as the underlying social structures and norms of others (Morin, 2020). Emotional Intelligence, Social Intelligence, and Leadership Emotional and social intelligence roles are of great significance in an individual's leadership of themselves and others, providing a wide range of advantages. According to Goleman (Lussier, 2017), these competencies enable individuals to effectively navigate complex interpersonal dynamics, engage in informed decision-making, and foster positive relationships. Emotional intelligence pertains to the cognitive ability to identify, comprehend, and regulate one's own emotional states, while concurrently exhibiting perceptiveness towards the emotional experiences of others. (Lebow, 2021). In contrast, social intelligence refers to recognizing and deciphering social signals, adjusting one's actions accordingly, and engaging in effective interpersonal communication (Thorndike, 1920). Emotional intelligence plays a crucial role in developing self-leadership, as it empowers individuals to manage their emotions effectively, exhibit emotional stability, and engage in logical decision-making, particularly when faced with demanding circumstances (Kunnanatt, 2004). Leaders who demonstrate effective emotional management are less susceptible to impulsive reactions and possess enhanced abilities to navigate conflicts and confront challenges with composure. Furthermore, individuals can demonstrate empathy towards their colleagues, cultivating trust and camaraderie among the team members (Kunnanatt, 2004). Empathy, a fundamental aspect of emotional intelligence, enables leaders to connect deeply with individuals, comprehend their requirements, and offer suitable assistance (Kunnanatt, 2004). In contrast, social intelligence augments a leader's capacity to cultivate and sustain interpersonal connections within the team. According to Thorndike's research (1920), leaders who possess social intelligence can assess the dynamics within a group, recognize the individual strengths and weaknesses of its members, and efficiently assign tasks. According to Goleman (2006), individuals who possess strong conflict-resolution skills and the ability to foster cooperation among team members demonstrate exceptional proficiency in enhancing collaboration and productivity. The acquisition of this skill holds significant value in professional environments, specifically in the domains of negotiation, networking, and the management of diverse teams (Goleman, 2006). Page 2 of 5

To effectively apply these skills, individuals can initiate the process by cultivating self- awareness and self-regulation through techniques such as mindfulness and self-reflection (Goleman, 2006). Empathy and social skills development encompasses various strategies such as engaging in active listening, actively seeking feedback, and honing effective communication techniques (Goleman, 2006). These attributes facilitate personal and professional endeavors by empowering individuals to inspire and motivate others, effectively address conflicts, and establish an environment that fosters personal development and success. In leadership, emotional and social intelligence are fundamental elements underpinning effectiveness, resulting in heightened levels of achievement and satisfaction in both personal and professional domains. Behaviors and Practices of Effective Team Leaders An effective team leader exhibits several key behaviors and practices essential for their team's success. Firstly, they provide clear direction and effectively communicate the team's mission and vision, ensuring team members have the necessary resources to perform their tasks (Kiely. This includes setting goals and expectations, listening to the team, providing, and receiving constructive feedback, and making decisions that align with organizational objectives. Recognizing that no single person can handle every task, effective leaders are also skilled in delegation. Communication skills are another critical aspect of effective leadership (Kiely, 2021). A leader must ensure that all team members understand their roles and objectives, as poor communication often leads to conflicts, resource wastage, and excessive rework. Thus, they emphasize the importance of each team member being a competent communicator. Furthermore, an effective leader fosters a sense of ownership and accountability among team members (Kiely,2021). This involves encouraging individuals to take responsibility for their work, including stepping up to rectify mistakes without blaming them. Leaders instill a sense of pride in team members about their work and motivate them to contribute to the project's success. Lastly, creating a supportive environment and building trust are fundamental (Kiely, 2021). Effective leaders nurture an environment where every team member feels valued and is encouraged to share their ideas, facilitating innovation and improved project outcomes. They understand the importance of trust in team dynamics, working diligently to build and maintain it. A high level of trust within the team prevents conflicts, boosts morale, and ensures inclusivity and effective collaboration, leading to more successful teamwork. Behaviors and Practices of Effective Team Followers Effective followers within a team exhibit a range of behaviors and practices that significantly contribute to the team's success. Diplomacy is a key trait (Moran, 2014). Effective followers are skilled at navigating relationships with diverse team members, including those with challenging personalities or differing views. They understand the importance of harmony and are adept at addressing differences without unnecessary conflicts. This diplomatic approach is not just vital for followers but is also an essential skill for leaders. Courage and constructive dissent are also integral to being a good follower (Moran, 2014). Such individuals possess the courage to voice concerns and challenge decisions when they believe leaders or managers are making mistakes. This requires bravery and a strong sense of conviction and engagement. Good followers are attentive and supportive, ready to endorse wise decisions and oppose unwise ones with reasoned arguments. Collaboration and critical thinking also define an effective follower (Moran, 2014). These individuals often drive the creative work behind a team's achievements and understand the Page 3 of 5

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