D253 Task 2 Template 2-17-23

.pptx

School

Western Governors University *

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Course

D253

Subject

Management

Date

Jan 9, 2024

Type

pptx

Pages

13

Uploaded by MagistrateJayMaster719

D253 Task 2 Brooke Rayl 010779249 D253 Values Based Leadership 1
My Story I worked at an organization that hired a new staff member within our department. I was asked to train her on running and analyzing a particular report that required a significant amount of clinical background and judgement. Unfortunately, the new staff member did not have a clinical background at all. She was eager to learn and gave it her all. She tried multiple times and asked appropriate questions, but she just never quite caught on to analyzing the report. My manager asked me if I thought she was the right person to take that task. . I responded honestly and let her know that I think the task should be reassigned. We ended up giving that task to another staff member who felt a lot more comfortable with it since she had years of clinical knowledge. We reassigned another task from the clinical staff member and reassigned that to the new staff member so we didn’t overwhelm one person too much. If I had been dishonest with my manager, the new staff member would have continued to struggle with the report and felt like she was set up for failure. Instead, we kept everyone happy and workflows flowing appropriately! Everyone was successful and flourishing in their job roles! 2
Vision Statement To inspire trust and respect through excellent customer service. 3
Emotional Intelligence Emotional Intelligence is the ability to recognize, understand, pay attention to, and manage one’s own emotions and the emotions of others. 4 Self-Awareness Social Awareness Relationship Management Self-Management
Emotional Intelligence 5 How can I become more Emotionally Intelligent?
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