Discussion Forum 3
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Apr 3, 2024
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There are two common strategies that are used when developing and introducing a technology or application in the marketplace (market differentiation and segmentation). Differentiation of a technology or application can be achieved by incorporating new functional features that are unique compared to its competitors. In contrast, market segmentation is
tailoring a technology or application to a particular customer base that have a similar set of needs in order to outperform the competition. Use the Web to search for a technology or application in each category (market differentiation and segmentation). Describe each technology or application in detail and explain how it is either unique (differentiation) or tailored to a specific group of customers (segmentation).
Differentiation is a marketing method to make a product or service more appealing to audiences by unique attributes that other products do not have
(Pahwa, 2019)
. Facebook is a great example of differentiation. It is a simple do everything (marketplace, event tracker, dating, gaming) social
media application that is used and marketed around the world, with such a large user base that it makes staying in touch easy
(Press, 2018)
.However, several other social media applications are growing in popularity with the younger generations and this is where segmentation comes in. Segmentation focuses on 4 bases of marketing. These include demographic (ex. age), psychographic (ex. interests), behavioral (ex. habits), and geographical (ex. climate)
(Tow, 2019)
. Snapchat has overtaken the teen (12-17) market as they seem to enjoy the simplicity of picture and video sharing with friends, but in a more private setting as compared to Facebook, which is more public
(Philleo, 2017)
.
References
Pahwa, A. (2019, October 12). Product Differentiation
. Retrieved from FeedDough: https://www.feedough.com/product-differentiation-definition-types-importance-examples/
Philleo, J. (2017, November 7). Why Snapchat Is So Much More Popular Among Youth Than Adults
. Retrieved from Huff Post: https://www.huffpost.com/entry/why-snapchat-is-so-much-more-
popular-among-youth-than_b_5a01273de4b05c8418166592
Press, G. (2018, April 8). Why Facebook Triumphed Over All Other Social Networks
. Retrieved from Forbes: https://www.forbes.com/sites/gilpress/2018/04/08/why-facebook-triumphed-over-all-
other-social-networks/#60cf27166e91
Tow, H. (2019, March 15). The 4 Main Types of Market Segmentation
. Retrieved from Leaning Hub: https://learn.g2.com/market-segmentation
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