Chapter 14^015 Worksheet copy

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Ogeechee Technical College *

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1010

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Medicine

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Feb 20, 2024

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docx

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Name______________________ Chapter 14 and 15 1. The medical assistant must always remember that the quality of the correspondence reflects the standard of the medical clinic. 2. What are some brief business writing tips included in the text?  Follow the style and format determined by your provider-employee.  Think about key points to be addressed in the letter and organize them before beginning composition.  Establish a tone of voice.  Use only language that reader will understand  Most sentences should be short and contain only one idea or thought. 3. It is important that all correspondence contain no misspelled or incorrectly used words. 4. Proofread is the process of reading the document and checking for accuracy. 5. What are the components of a business letter?  Date line  Inside address  Salutation  Subject line  Body of letter  Complimentary closing  Keyed signature  Reference initials  Enclosure notation  Copy notation  Postscripts  Continuation page heading. 6. What are the different professional letter styles listed in the text?

 Full block  Modified block; standard  Modified block; indented  Simplified. 7. What are the designated zones for accurate reading of envelopes by optical character recognition? Return address area OCR read area Barcode clear zone 8. What is OCR? Optical Character Recognition 9. Medical assistance may be involved in preparing other correspondence including: Memoranda, meeting agendas, and meeting minutes. 10. What are applications of electronic technology in professional communication? Email, Electronic health records, telemedicine, pager, and texting Chapter 15 1. Medical transcriptionists sometimes referred to as health care documentation specialist. 2. What are the tasks for a medical transcriptionist? Listen to voice recordings dictated by health care providers and create medical records in the proper format for the type of document and according to the standards of the facility. May also review and edit medical documents created by speech recognition technology, to ensure accuracy between what was dictated and the document produced.

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