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2.1.6.2 Functional And Dysfunctional Turnover. Functional

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2.1.6.2 Functional and dysfunctional turnover Functional turnover can be defined as “a turnover in which poor performers leave” while Dysfunctional turnover can be defined as “a turnover in which good performers leave” (Abdali, 2011). The poor performer employee can leave the organization in any means and this situation is functional turnover because, the poor performer employees can be invaluable for the organization. When these poor performer employees leave the organization, the company can benefited by cutting unnecessary costs that incurred for that poor performer employees. But, when good performer employees leave the organization it negatively influences the organization by losing employees who benefit that organization. 2.1.6.3 …show more content…

Therefore, turnover for skilled and educated professionals leads for incurring replacement costs as well as competitive disadvantage of the business (Abdali, 2011). In accordance of this definition, when inexperienced, unqualified, inexpert, and untalented employees leave the organization, the turnover is termed as unskilled turnover and vice versa. 2.1.7 Absenteeism Absenteeism is defined as “an unplanned, disruptive incident and can be seen as non-attendance when an employee is scheduled for work” (Van der Merwe & Miller, 1988, p. 3). Milkovich and Boudreau (1994) further define absenteeism as “the frequency and/ or duration of work time lost when employees do not come to work.” Johnson, Croghan and Crawford (2003) posit the view that absence is attributed to illness or injury and accepted as such by the employer. 2.1.8 Types of absenteeism Van der Merwe and Miller (1988) classify absenteeism into three broad categories that help to understand the nature of this phenomenon. They are: A. Sickness absence Sickness absence is a category where employees claim ill health as their reason for absence. Requirements regarding medical/doctor’s certificates vary and are determined by company policy or the Basic Conditions of Employment Act (BCEA). The Basic Conditions of Employment Act 75 (1997) stipulates that a certificate needs to be produced after two days of sickness absence. Most managers have found that

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