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2006 Arroyo Case Study

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2006 National Institute of Sta nda rds a nd Technolog y Technolog y Administration • De pa rtment of Commerce Baldrige National Quality Prog ra m Arroyo Fresco Community Health Center Case Study 2006 National Institute of Standards and Technology Technology Administration • Department of Commerce Baldrige National Quality Program Arroyo Fresco Community Health Center Case Study The Arroyo Fresco Community Health Center Case Study was prepared for use in the 2006 Malcolm Baldrige National Quality Award Examiner Preparation Course. The Arroyo Fresco Community Health Center Case Study describes a fictitious nonprofit organization in the health care sector. There is no connection between the fictitious Arroyo Fresco Community Health …show more content…

However, they probably will find their sector-specific Criteria (Education Criteria for Performance Excellence or Health Care Criteria for Performance Excellence) more appropriate. 7. Industrial Classification List up to three of the most descriptive three- or four-digit NAICS codes. (See page 24 of the PDF version of the Baldrige Award Application Forms at www.baldrige.nist.gov/Award_ Application.htm.) 6214 a. _____________ 6211 b. _____________ c. _____________ 8. Size and Location of Applicant a. Total number of • employees (business) ________ • faculty/staff (education) ________ 379 • staff (health care) ________ b. For the preceding fiscal year, • check one financial descriptor: J Sales • X J Revenues J Budgets X check the range: J 0–$1M J $1M–$10M J $10M–$100M J $100M–$500M J $500M–$1B J More than $1B If you are unable to respond to any item, please contact the Baldrige National Quality Program Office at (800) 898-4506 before submitting your form. ii 2006 Eligibility Certification Form Page 3 of 7 Malcolm

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