A Brief Note On Doctor Or Patient?

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“Doctor or patient?” These may be the first words many hear upon entering a hospital emergency room. Often overlooked, the source of this phrase happens to be extremely important to the productivity of an emergency room. Many usually assume that doctors, patients, and visitors are the only roles involved in a hospital emergency room; however, within all of the chaos, another, often unnoticed, character works busily: a volunteer. Volunteers observe every aspect of the emergency room, from the pictures on the walls in the waiting room to the security guards’ use of humor that adds a sprinkle of happiness to the air. Assisting patients and visitors upon entering the emergency room and delivering paperwork to doctors are a just a few of a…show more content…
By this time, the woman completes the security check and waits on the volunteer. The volunteer nods to the security guard, silently requesting to open the locked sliding doors that separate the emergency room from the waiting room. The stocky guard walks over and swipes his key card in one rapid motion. As the doors slide open, the woman and volunteer enter a new environment on the other side. Upon entering the emergency room, the volunteer notices that it has an air of sadness in it, unless that sadness is replaced by chaos. The volunteer escorts the woman to the room that contains her loved one. The volunteer knows what condition the patient is in, based on the room number they are assigned. Rooms one through six are reserved for trauma (they are usually empty on a typical day). Rooms seven through fourteen are considered “Acute Care Rooms,” and usually contain patients with moderate injuries or illnesses. Rooms fifteen through twenty-two are “Minor Care Rooms,” which are for minor injuries or people with previously diagnosed illnesses, such as cancer, that have minor complications. Lastly, rooms twenty-three through thirty are “Critical Care Rooms,” and the patients they contain are often transferred to other units throughout the hospital for further care. The destination of the volunteer and the woman was Room Twenty-Five. The volunteer tries to make small talk with the woman, trying to distract her from their surroundings. As they
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