Managers must lead change. for change to happen in a company a manger must be an effective leader to make the change run smoothly. They must establish a sense of urgency, set stretch goals, making the problems aware to the employees and not sugar coating the failure with in the organization. A manager could have data backing up the weaknesses of the company. For example, by directly contacting unhappy customers. After this first step is established we move on to creating the guiding coalition. For this step it requires a team of leaders in power to take the information the company has too grow. The third step is developing a vision and strategy, this step is about communication with the employees. The managers are communication how the …show more content…
I’m the manager of Starfish Café, I have noticed a lot of our customers have made comments on our products on yelp. The customers are saying that our coffee taste like dirt, our cups are crappy. The first steps I took is gathering my employees to talk about our yelp reviews. Asking them how can we do better. I inform my employees we are losing customers because our products are not well liked, change needs to happen and fast. On the search for change I put together a group of people that can help me with the quality of my coffee and cups. With their help I can search for new coffee suppliers and as well for good cup quality. With our new-found ideas and connections, I take my vision and present it to my employees. I explain to them we will be having training on coffee brewing and tasting coffee to make sure we are giving our customers excellent quality coffee. I encourage my employees for honest feedback on how we can sell our products and get our customers back, and new ones as well. I give my employees opportunity to devise a new way we can promote our new coffee. We made posters, fliers, posted it in the paper and put signs outside and inside our stores. We even had coffee samples running all day. To help employees stay motivated on the success with the company, I devised a sales tactic, each person to sell 20 large cups a day gets rewarded. This tactic helps our sales rocket.
To successfully implement change, employees need to understand how this will benefit them and impact their daily work. One of the things is that something might look good on paper can have drawbacks that are not realized by the planners, but can be easily identified by the employees who must implement the change. Therefore as a manager you need to bring the idea to the employees and get their feedback and continue to empower the employees to make the change that will work for them. Since change doesn’t happen overnight a manager needs to continually in monitoring the process and to assist the
Understanding the difference and similarities between managers and leaders can be enlightening. Managers develop and manage plans that impact the strategic vision of an organization while leaders set strategic visions for the organization. Managers establish plans, support strategic plans, and organizational objectives. Managers also evaluate and track the achievement of tactical plans that have been assigned to specific staff. While on the other hand leaders motivate staff to achieve the object and task set forth. Managers serve as problem solvers. Managers are the people who assign resources to groups. On the hand leaders serve as persuasive change agents.
Management is working in the system while leadership is working on the system. They actually speak for themselves a manger manages people and work while the leader job is to lead people. Leaders and managers thinking process, goal setting, employee relations, operation and governance is all different. Leaderships thinking process focuses on people and looks outward while management focuses on things and looks inward. Goal setting in leadership articulates visions and also creates the future while management executes plans and improves the present. Leaders employee relations empowers colleague’s, trust and develops and manager’s controls, subordinates, directs and coordinates. Leaders operation does the right things usually creates change and serves subordinates but management does things right, manages change and serves superordinate’s. Leaders governance uses influences, conflict and acts decisively and manager’s governance uses authority, Avoids conflict and acts
According to Sullivan and Decker there is a ten-step process to implement change (Sullivan & Decker, 2009). In the first three steps the manager must
There are many metaphors for change. I had been challenged one time at my church gathering to view change as a journey, from one place to another. It is easier to focus on where the journey started, and finally where it ended and forget any lessons learned while travelling. I have often heard it said, “When one door closes, another one opens”. What they don’t tell you, is that between the closed door and the open one is a long dark hallway. I think whether in an organization or in my personal life, change can feel like stumbling around in the dark. The familiar is left behind, and we venture into the unfamiliar. I believe the biggest challenge is not getting lost on this
Section 1: Introduction. In the first chapter of the textbook, you were introduced to four short stories of change. The story I have selected is the McDonald's story. The points will come from Chapter 1 of the textbook, p.6-8.
Due to the difficulties that arise when there is a change in management, there needs to be a effective way for managers to adapt to their new work place. Success starts from the top and trickles down. Employees look to their managers to guide them in the right direction.
Being a good manager always starts with having a plan…which keeps disaster from happening. A company cannot succeed without one. That is when the need of a manager comes in. They’re the ones normally that come in with the why’s and how’s of how they would like the department
There are many reasons that change can or must occur within and organization. The key will be in understanding the organization and the prospective change. According to Mangundjaya (2015) "there are many variables that can influence the success of organizational change, such as the content of the change, the process of the change, individual characteristics, leadership, external environment and organizational context" (p. 67). Organizational change has the potential to successfully align an organization with its goals or completely derail any future success and progress. It is important that the organization takes the proper steps to prepare for, implement, and evaluate change.
In order to manage change a manager needs to understand innovation and change in an organisation
Managing organizational change is the process of planning and implementing change in organizations with maximum effectiveness and minimum circumstances and resistance. Today 's business environment requires companies to undergo changes almost constantly if they are to remain competitive. In this project paper I am going to discuss organizational change in PepsiCo. I will take a closer look on management approach and forces for change. I will introduce the change, make diagnosis and discuss how the change can be implemented.
A manager must be committed to the job that they do. They have to be willing to do whatever it takes to make the organisation become successful. The manager must be committed to work hard and this is vital if the company wants to be a success. Mangers must also be committed to the employees that they are managing as well as their job. Both managers and employees play an important role in running the business. Their relationship is a key part in the successful running of a business. They both have to be equally committed as each other and the work that they are doing. They must be able to look forward and have a similar goal of where the company is going. They are always looking to see what they can do and where the company can go.
Several methods for implementing change have taken place by many of the organizations researched below. Analyzing the need for change,
Planning Organizational change appears to be easy but implementing change is always difficult. Why is it so ?
As Alan Murray write in his essay “Guide to Management” “The manager’s job is to plan, organize and coordinate. The leader’s job is to inspire and motivate”.