Advantages Of Oral Communication

Conflict management is identifying and handling the situation in a fair sensible manner. Skills required are effective communication, problem solving and negotiating with a focus of interest.

There are many different forms of communication in regards to how you get a message to one another, although communication can be broken down in to two different categories, which are verbal and non-verbal communication.

Communication is a two-way process that takes practice and time to be fully effective and is very important in every aspect our personal and professional lives. We communicate every day of our lives both verbally or nonverbally. The process of verbal communication is the exchanging information by transmitting an idea, send that idea, receive feedback, understand the idea and the feedback and provide feedback to the person who sent the message. The main components of communication are context, encoder, message, medium, decoder, and feedback. The context could be social, chronological, cultural, or physical. The individual sending the message will

A conflict can be described as an interpersonal disagreement between two or more parties having a difference in opinion, controversy, negative understanding or insufficient communication (McKibben, 2017). Within the healthcare arena, conflict cannot be avoided. It can have the ability to have a negative impact on the function of the team and result in inadequate patient care. When poor patient care is provided, the integrity of the nurse, the nursing profession, and healthcare as a whole is endangered (McKibben, 2017). As a result, conflict management is the process of recognizing and dealing with conflict in a realistic, fair, and competent fashion. Productive communication, problem solving, and discussing with a focus on the issues are required skills needed for conflict management (Saeed, Almas, Anis-ul-Haq, & Niazi, 2014).

Communication is a two-way process that takes practice and time to be fully effective and is very important in every aspect our personal and professional lives. We communicate every day of our lives both verbally or nonverbally. The process of verbal communication is the exchanging information by transmitting an idea, send that idea, receive feedback, understand the idea and the feedback and provide feedback to the person who sent the message. The main components of communication are context, encoder, message, medium, decoder, and feedback. The context could be social, chronological, cultural, or physical. The individual sending the message will

What is conflict? Even something as basic as a universal definition for the word conflict seems to vary from source to source. A literature review focusing on conflict defined it as “the interaction of interdependent people who perceive incompatibility and the possibility of interference from others as a result of this incompatibility” (Brinkert 2010). Often times the disagreement results not from a concrete difference, but rather a difference in perception (Ellis & Abbott 2012). One of the most important factors effecting conflict management is the resolution style used. The most often used tool for classifying how conflict is managed is the Thomas-Kilmann Conflict Mode Instrument (Iglesias & Vallejo 2012).

communicates oral messages appropriate to listeners and situations; participates in conversation, discussion, and group presentations; selects an appropriate medium for conveying a message; uses verbal language and other cues such as body language appropriate in style, tone, and level of complexity to the audience and occasion; speaks clearly and communicates a message; understands and responds to listener feedback; and asks questions as necessary.(p167 USDOL)

Conflict is simply a disagreement or argument that can occur between two individual, groups of people in an organisation or between an employer and an employee.

When using verbal communication in a business setting you should carefully plan. Be sure to know what purpose you have – whether you are informing people, providing a guide on something, persuading people of something, giving instructions, etc. With this in mind, be sure to be well informed on the topic in question as verbal communication opens up to questioning from others and you should be able to provide any relevant information. Also be sure to consider how what you are saying may affect those you are saying it to and consider this in your presentation of information. Then you need to deliver your content – be sure to make any greetings required and ensure people are settled and comfortable leading to open communication from all. Be sure

Oral communications: This could be spoken one to one, questioning and feedback, this could be over the telephone or face to face, Oral communication allows most misunderstandings to be resolved and can gage by observing their reaction whether they fully understand or are happy with the outcome.

Verbal/Oral Communication - This type of communication relies on word, visual aids, and nonverbal elements to convey the meaning. Oral communication includes discussion, speeches, presentations, interpersonal communication and many other varieties. In face to face communication, the tone of voice and voice tonality

Verbal Communication referred to as word based communication. Verbal communication can be oral as well as written for example e-mails, letters. The health care practitioner always should use appropriate language when they are working with service users and their families, colleagues. Communication is being clear, friendly and pace is suit to listener is the key to effective communication and will help to form and maintain effective care relationship ( Rasheed, 2010).

Oral communication includes speeches, presentations, discussions, and aspects of interpersonal communication.As a type of face-to-face communication, body language and choice tonality play a significant role, and may have a greater impact upon the listener than informational content.

Integrating; this style of conflict management is concerned with identification of joint problem, confrontation of attitude and proposing the possible solution for the conflict. This style of conflict management is more effective for solving complex issues. Additionally, this style of conflict management tends to be more effective in long run. However, this style of conflict management may not be effective in managing the conflicts that surface out of differing values of employees.

The text book describes conflict as “a process that begins when one party perceives another party has or is about to negatively affect something the first party cares about.” There are different views on dealing with conflict. There is the traditional view that seeks to eliminate any conflict and the interaction group that seek to use conflict as a stepping stone to greater things. Conflict can arise in any situation and, following the managed conflict view, it is not necessarily something to be push under the table but something to